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Old Town Palace Guest House

2.0 star property
Hotel with 24-hour front desk, walk to Hoan Kiem Lake

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Old Town Palace Guest House

Lobby sitting area
View from property
Minibar, desk, free WiFi, bed sheets
Lobby sitting area
Interior entrance
Reviews
7.2

Good

Popular amenities

  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • Room serviceRoom serviceRoom service
  • LaundryLaundryLaundry
  • Air conditioningAir conditioningAir conditioning
  • HousekeepingHousekeepingHousekeeping

Explore the area

Map
Hanoi, 30 Lane Tam Thuong, Hang Bong, Hoan Kiem
  • Popular LocationHanoi Old Town Night Market7 min walk
  • Popular LocationHoan Kiem Lake8 min walk
  • Popular LocationHanoi Opera House18 min walk
  • AirportHanoi (HAN-Noi Bai Intl.)42 min drive
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Room options

View all photos for Superior Double Room

Minibar, desk, free WiFi, bed sheets

Superior Double Room

Highlights

Air conditioning
LCD TV
Private bathroom
Bidet
Hair dryer
Minibar
Electric kettle
Stovetop
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room (Day Use - 3 Hours Only)

Minibar, desk, free WiFi, bed sheets

Superior Double Room (Day Use - 3 Hours Only)

Highlights

Air conditioning
LCD TV
Private bathroom
Bidet
Hair dryer
Minibar
Electric kettle
Stovetop
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Minibar, desk, free WiFi, bed sheets

Deluxe Double Room

Highlights

Air conditioning
LCD TV
Private bathroom
Bidet
Hair dryer
Minibar
Electric kettle
Stovetop
  • 19 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Single Room

Minibar, desk, free WiFi, bed sheets

Superior Single Room

Highlights

Air conditioning
LCD TV
Private bathroom
Bidet
Hair dryer
Minibar
Electric kettle
Stovetop
  • 17 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Deluxe Twin Room

Minibar, desk, free WiFi, bed sheets

Deluxe Twin Room

Highlights

Air conditioning
LCD TV
Private bathroom
Bidet
Hair dryer
Minibar
Electric kettle
Stovetop
  • 19 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Twin Room

Minibar, desk, free WiFi, bed sheets

Superior Twin Room

Highlights

Air conditioning
LCD TV
Private bathroom
Bidet
Hair dryer
Minibar
Electric kettle
Stovetop
  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Triple Room

Deluxe Triple Room | Minibar, desk, free WiFi, bed sheets

Deluxe Triple Room

Highlights

Air conditioning
LCD TV
Private bathroom
Bidet
Hair dryer
Minibar
Electric kettle
Stovetop
  • 24 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Family Room

Deluxe Family Room | Minibar, desk, free WiFi, bed sheets

Deluxe Family Room

Highlights

Air conditioning
LCD TV
Private bathroom
Bidet
Hair dryer
Minibar
Electric kettle
Stovetop
  • 26 sq m
  • Sleeps 5
  • 2 Double Beds

About the neighborhood

Hanoi

Old Town Palace Guest House is located in Old Quarter, a neighborhood in Hanoi. Thang Long Water Puppet Theatre and Hanoi Opera House are cultural highlights, and some of the area's notable landmarks include O Quan Chuong and Ho Chi Minh Mausoleum. Looking to enjoy an event or a game while in town? See what's happening at My Dinh National Stadium or Hanoi Indoor Games Gymnasium.
Visit our Hanoi travel guideOpens in a new window

What's nearby

  • St. Joseph's Cathedral of Hanoi - 5 min walk
  • Hanoi Old Town Night Market - 7 min walk
  • Hoan Kiem Lake - 8 min walk
  • Dong Xuan Market - 11 min walk
  • Hanoi Opera House - 18 min walk

Getting around

  • Hanoi Railway Station - 14 min walk
  • Noi Bai Intl. Airport (HAN) - 42 min drive

Restaurants

  • Mỳ Phố - 2 min walk
  • AHA Cafe - 3 min walk
  • Bún Chả Đắc Kim - 3 min walk
  • Thái Đạt - Đồ Nướng Trung Hoa - 2 min walk
  • New Gentry Beerhouse - 2 min walk

About this property

Old Town Palace Guest House

Hotel near Hoan Kiem Lake
Close to St. Joseph's Cathedral of Hanoi and Hanoi Old Town Night Market, Old Town Palace Guest House provides dry cleaning/laundry services, a restaurant, and more. Stay connected with free in-room WiFi.
Other perks include:
  • Bike rentals, a roundtrip airport shuttle (surcharge), and ATM/banking services
  • A 24-hour front desk, a TV in the lobby, and smoke-free premises
  • Luggage storage, tour/ticket assistance, and a front-desk safe
Room features
All guestrooms at Old Town Palace Guest House feature thoughtful touches such as air conditioning, in addition to amenities like free WiFi and minibars.
Other amenities include:
  • Bathrooms with showers and bidets
  • LCD TVs with cable channels
  • Stovetops, electric kettles, and daily housekeeping

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge) during limited hours on request

Food and drink

  • A restaurant

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels

Entertainment

  • LCD TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar
  • Stovetop

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available

Property is also known as

Hanoi Old Town Palace Guest House Hotel
Old Town Palace Guest House Hotel
Old Town Palace Guest House
Hanoi Nusmile's Home 3
Old Town Guest House Hanoi
Old Town Palace Guest House Hotel
Old Town Palace Guest House Hanoi
Hanoi Old Town Palace Guest House
Old Town Palace Guest House Hotel Hanoi

Frequently asked questions

Is Old Town Palace Guest House pet-friendly?

No, pets are not allowed at this property.

How much is parking at Old Town Palace Guest House?

This hotel doesn't offer parking.

What time is check-in at Old Town Palace Guest House?

Check-in begins at 2 PM.

What time is check-out at Old Town Palace Guest House?

Check-out is at noon.

Does Old Town Palace Guest House provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A per person fee applies.

Where is Old Town Palace Guest House located?

Located in Old Quarter, this hotel is within a 5-minute walk of Vietnamese National Tuong Theatre and St. Joseph's Cathedral of Hanoi. Hoan Kiem Lake and Hanoi Old Town Night Market are also within 10 minutes. Hanoi Railway Station is 14 minutes by foot and Hanoi Long Bien Station is 16 minutes.

Old Town Palace Guest House Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 5 out of 28 reviews" "
Rating 8 - Good. 13 out of 28 reviews" "
Rating 6 - Okay. 6 out of 28 reviews" "
Rating 4 - Poor. 1 out of 28 reviews" "
Rating 2 - Terrible. 3 out of 28 reviews" "

7.6/10

Cleanliness

7.4/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Need more mentenance
I booked single room but when I got there, it wasn't available. That was ok, gave me a Family room. That was run down not clean room. The windows not shut. But the bed was comfortable.
Stayed 1 night in Mar 2023

6/10 Okay

Yoshie

Stayed 1 night in Mar 2023

2/10 Terrible

Doug

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Got message from hotel that they had water issue and so they put me up in one of their other hotels. A long way from where I originally wanted to be. Beds in the other hotel were hard as rock. I wanted to stay at this place because people reviewed said it had comfortable beds. Very unhappy about whole thing
Stayed 1 night in Mar 2023

4/10 Poor

Hakim

Liked: Cleanliness
Disliked: Staff & service
She said it was my job.
I had to pull frigerator out and plug it in and the tv. She said that was my job. When i left the key at the front desk where i layed it is where it stayed while i was gone. Anyone could have pick it up and went into the room. At time there was no one at the front desk.
Stayed 2 nights in Feb 2020

6/10 Okay

Billy

Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Lucy at the front desk was very helpful and spoke English quite well. The room was clean other then a few stains on the bed sheets. It was hard to find when you first arrive but it is in a good area for walking around the city. The bed was comfortable and there was a view out the window. We stayed on the fifth floor, no elevator so it’s a hike up, but it was a nice room overall. We would stay here again.
Stayed 2 nights in Apr 2019

8/10 Good

Christopher M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay, off the beaten path
Had a great experience here the last few days. Staff was very accommodating and rooms and bathroom were clean. Lucy was very helpful withhelping to organize trips for us and arranging transportation. We would definitely stay here again. Down an alley so don’t be confused but nice that it takes you away from the street traffic.
Stayed 2 nights in Mar 2019

2/10 Terrible

Verified traveler

Stayed 1 night in Dec 2018

10/10 Excellent

Khoo, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable stay
friendly staff (special thanks to Leo for all the arrangement), clean bathroom & comfortable bed with necessary facilities
Stayed 1 night in Oct 2018

10/10 Excellent

Khoo, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable stay
friendly staff (special thanks to Leo for all the arrangement), clean bathroom & comfortable bed with necessary facilities
Stayed 2 nights in Oct 2018