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Eliana Signature Hanoi Hotel

3.5 star property
Art Deco hotel connected to the convention center in Old Quarter with full-service spa

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Eliana Signature Hanoi Hotel

Photo gallery for Eliana Signature Hanoi Hotel

Junior City View | Minibar, in-room safe, individually decorated, individually furnished
Deluxe double room with standing balcony | Terrace/patio
Breakfast, lunch, dinner served; Asian cuisine, garden views
Reception
Couples treatment rooms, body treatments, aromatherapy

Overview of Eliana Signature Hanoi Hotel

Reviews
9.4

Exceptional

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • SpaSpaSpa
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Check out the area

Map
Hanoi, 38 Lo Su, Hoan Kiem
  • Popular LocationHanoi Old Town Night Market7 min walk
  • Popular LocationHoan Kiem Lake9 min walk
  • Popular LocationHanoi Opera House11 min walk
  • AirportHanoi (HAN-Noi Bai Intl.)40 min drive
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Room options

View all photos for Junior City View

Junior City View | Minibar, in-room safe, individually decorated, individually furnished

Junior City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
LCD TV
Blackout drapes/curtains
Portable fan
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite City View

Family Suite City View | Minibar, in-room safe, individually decorated, individually furnished

Family Suite City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
LCD TV
Blackout drapes/curtains
Portable fan
  • 45 sq m
  • Sleeps 5
  • 2 King Beds

View all photos for Eliana Suite Terrace

Eliana Suite Terrace | Minibar, in-room safe, individually decorated, individually furnished

Eliana Suite Terrace

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
LCD TV
Blackout drapes/curtains
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe double room with standing balcony

Minibar, in-room safe, individually decorated, individually furnished

Deluxe double room with standing balcony

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
LCD TV
Separate bedroom
Portable fan
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe double room with internal window

Deluxe double room with internal window | Minibar, in-room safe, individually decorated, individually furnished

Deluxe double room with internal window

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
LCD TV
Blackout drapes/curtains
Portable fan
  • 22 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Triple Room

Minibar, in-room safe, individually decorated, individually furnished

Family Triple Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
LCD TV
Blackout drapes/curtains
Portable fan
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Bed

View all photos for Suite Executive with residence view

Minibar, in-room safe, individually decorated, individually furnished

Suite Executive with residence view

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
LCD TV
Blackout drapes/curtains
Portable fan
  • 32 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite Executive with internal window

Minibar, in-room safe, individually decorated, individually furnished

Suite Executive with internal window

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
LCD TV
Blackout drapes/curtains
Portable fan
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby sitting area
Hanoi Royal Palace Hotel 2
Breakfast included
Spa
Free WiFi
Restaurant
9.8 out of 10, Exceptional, (1749)
The price is ￥9,489
per night
￥10,760 total
includes taxes & fees
May 3 - May 4
Hanoi Royal Palace Hotel 2

About the neighborhood

Hanoi

Located on a lake, Eliana Signature Hanoi Hotel is in Old Quarter neighborhood and is connected to a shopping center. Thang Long Water Puppet Theatre and Hanoi Opera House are cultural highlights, and some of the area's notable landmarks include O Quan Chuong and Ho Chi Minh Mausoleum. Food Street Tong Duy Tan and Hanoi Botanical Garden are also worth visiting.
Visit our Hanoi travel guideOpens in a new window

What's nearby

  • Thang Long Water Puppet Theatre - 3 min walk
  • Hanoi Old Town Night Market - 7 min walk
  • Hoan Kiem Lake - 9 min walk
  • Hanoi Opera House - 11 min walk
  • Dong Xuan Market - 13 min walk

Getting around

  • Hanoi Long Bien Station - 16 min walk
  • Noi Bai Intl. Airport (HAN) - 38 min drive

Restaurants

  • Namaste Hanoi - 1 min walk
  • Bánh Mì Bà Dần - 1 min walk
  • Bánh Xèo Zòn - Lò Sũ - 1 min walk
  • Cafe Lâm - 1 min walk
  • Hải sản tươi sống Xá - Sửu - 1 min walk

About this property

Eliana Signature Hanoi Hotel

Hotel near Hoan Kiem Lake
Thang Long Water Puppet Theatre and Hanoi Old Town Night Market are located near Eliana Signature Hanoi Hotel, which provides a rooftop terrace, a coffee shop/cafe, and a garden. Indulge in a Thai massage, a body scrub, and aromatherapy at EF Spa, the onsite spa. The on-site Asian cuisine restaurant, SoyBean Restaurant, offers breakfast, lunch, dinner, and garden views. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and car rentals on site.
You'll also enjoy the following perks during your stay:
  • Limo/town car service, buffet breakfast (surcharge), and express check-in
  • Tour/ticket assistance, luggage storage, and coffee/tea in the lobby
  • A TV in the lobby, an elevator, and 1 meeting room
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms are individually furnished, and have comforts such as air conditioning and bathrobes, as well as thoughtful touches like free WiFi and safes.
Extra conveniences in all rooms include:
  • Heating and portable fans
  • Spring water tubs, rainfall showers, and free toiletries
  • 32-inch LCD TVs with premium channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Limo/town car service
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM–10:00 AM for a fee: VND 230,000 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • SoyBean Restaurant

Things to do

  • Full-service spa
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting room

Outdoors

  • Garden
  • In a provincial park
  • On a lake
  • On the boardwalk
  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 8 floors
  • Art Deco architecture
  • Built in 2007
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Slippers
  • Spring water bathtub or rainfall showerhead
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Portable fan
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11 PM
Express check-in available

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 340000.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately VND 230000 per person
  • Airport shuttle fee: VND 410000 per vehicle (one way)
  • Rollaway bed fee: VND 340000.0 per day
  • Service fee: 15 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 6 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Gia Bao
Gia Bao hotel
Gia Bao Palace
Gia Bao Palace Hanoi
Emerald Waters Hotel Trendy
Gia Bao Palace hotel Hanoi
Hotel Gia Bao Ha Noi
Antique Hotel
Antique Hanoi
Hanoi Emerald Waters Trendy
Emerald Waters Trendy

Frequently asked questions

Is Eliana Signature Hanoi Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Eliana Signature Hanoi Hotel?

Limited spots are available.

What time is check-in at Eliana Signature Hanoi Hotel?

Check-in start time: 2 PM; Check-in end time: 11 PM.

What time is check-out at Eliana Signature Hanoi Hotel?

Check-out is at noon.

Does Eliana Signature Hanoi Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 410000 per vehicle applies.

Where is Eliana Signature Hanoi Hotel located?

Located in Old Quarter, this spa hotel is within a 10-minute walk of Thang Long Water Puppet Theatre, Hoan Kiem Lake, and Hanoi Old Town Night Market. O Quan Chuong and Hanoi Opera House are also within 15 minutes. Hanoi Long Bien Station is 16 minutes by foot and Hanoi Railway Station is 24 minutes.

Eliana Signature Hanoi Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 245 out of 327 reviews" "
Rating 8 - Good. 69 out of 327 reviews" "
Rating 6 - Okay. 9 out of 327 reviews" "
Rating 4 - Poor. 3 out of 327 reviews" "
Rating 2 - Terrible. 1 out of 327 reviews" "

9.4/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Cheuk-Fun Geoffrey, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly and helpful - couldn't have asked for better. The location is both an boon (centre of old town) and a bane (narrow crowded streets.
Stayed 3 nights in Feb 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very friendly and sociable, and very informative on arrival giving you a map and tip sheet for the local area. The interior design is colourful and beautifully decorated. I would recommend to any first timers to Hanoi and I would return definitely. The breakfast is plentiful with many choices with friendly staff to help serve you, excellent hospitality!
Stayed 1 night in Jan 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot say enough good things about the hotel and staff! The roo m was nice with a big bed and all the conveniences. Nice shower, wifi, fridge and coffee maker. Plus staff cleaned the room to perfection. Breakfast was excellent! Had many options to choose from. Hot, cold,fruit plus a made to order menu. The breakfast crew was very nice and the top floor gives you a great view of hanoi. The staff offered help whenever they could. The front door was opened for me when i entered, i had laundry done quickly, and they always said hello and asked me if i was having a good time in Hanoi. I would recommend this hotel for great service at a great price. Its a couple blocks from Hoen Lake and the water puppet theater. It in the heart of the old quarter, but quiet enough when you need to relax. Thanks to all the friendly and helpful staff at Elaina Signature Hotel for a wonderful experience my first time visiting Hanoi and Vietnam.
Stayed 8 nights in Nov 2023

8/10 Good

Sumita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were vegetarian options available. Hotel also provided a complimentary cake, fruits and decorated the room for a birthday surprise, very well done.
Stayed 3 nights in Oct 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

Emma

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff were amazing and extremely friendly. The location was great. The hotel was doing major construction and was not told of this prior.
Stayed 3 nights in Jun 2023

10/10 Excellent

Gia Loc

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel’s location is superb. It is located a few hundred meters from Hoan Kiem lake. It’s a very safe place to stay and visit Hanoi. The room is very clean, and the Wi-Fi is very fast. There are plenty of Vietnamese restaurants and souvenirs shop nearby. The hotel has a restaurant on the 8th floor offering excellent Vietnamese dishes. We had free breakfast including excellent Vietnamese soup called Pho, fried eggs, various Vietnamese fruits, coffee, tea, mango juice, … Ms. Thao and Ms. Ngoc Anh (restaurant staff) are very polite and professional, as well as the staff at the reception and travel desk. We will certainly stay here next time we visit Hanoi.
Stayed 3 nights in Jun 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff, very helpful and attentive.
Stayed 6 nights in Jun 2023

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
AVOID THIS HOTEL AT ALL COSTS !!!! Worst hotel
This was THE WORST hotel I have ever stayed at, and I travel a lot for work and pleasure. The bed was rock hard, there is a loud bar across the street blasting loud thumping music into the early hours of the morning, making it impossible to sleep. The breakfast host PICKED HER NOSE and inspected her find then proceeded to serve my breakfast with those dirty hands. There is no shower curtain in the bathroom, which is a safety hazard as water goes all over the bathroom floor. A man tried to force his way into my room at midnight (there are no peep holes to see who it is) and the hotel said he was "looking for friends in another room" - why did he look me in the eye and push the door open? I am not his friend. He did not know me. They refused to do anything, Eric at the front desk let this man into the hotel. And the worst part, Huong, the front desk woman, SCREAMED at me for over an hour, refusing to assist or refund the rest of my stay, saying there is "no bar or club" and that i was lying, and that the other incidents did not occur, and she refused to help or refund me because, as she yelled at me over and over "they are your FEELINGS!" I told her i would be leaving a bad review, she replied that she'd deny it all. If this happened in the US, Europe she would be fired. This is disgusting, horrendous service, a health and safety violation, and literally the worst hotel stay of my life. I write this out in the hopes of helping my fellow travellers- DO NOT STAY HERE.
Stayed 3 nights in May 2023

10/10 Excellent

Gia Loc

Liked: Cleanliness, staff & service