Save

Grand Cititel Hanoi Hotel & Spa
4.0 star property

Upscale hotel, walk to Hanoi Opera House

Choose dates to view prices

your current months are May, 2024 and June, 2024.
May 2024
June 2024

Grand Cititel Hanoi Hotel & Spa

Photo gallery for Grand Cititel Hanoi Hotel & Spa

Exterior
Superior Double Room | Premium bedding, pillowtop beds, in-room safe, desk
Reception
Reception
Grand Deluxe Room | Bathroom | Shower, hydromassage showerhead, designer toiletries, hair dryer

Overview of Grand Cititel Hanoi Hotel & Spa

Reviews
9.4

Exceptional

Highlights
  • Staff & service is scored top 10% in Hanoi by travelers.
  • Cleanliness is scored top 10% in Hanoi by travelers.

Popular amenities

  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • LaundryLaundryLaundry
  • Air conditioningAir conditioningAir conditioning

Check out the area

Map
Hanoi, 13B Tong Dan, Hoan Kiem District
  • Popular LocationHanoi Opera House5 min walk
  • Popular LocationHoan Kiem Lake13 min walk
  • Popular LocationHanoi Old Town Night Market15 min walk
  • AirportHanoi (HAN-Noi Bai Intl.)23 min drive
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

Room options

View all photos for Suite City View Room

Suite City View Room | Premium bedding, pillowtop beds, in-room safe, desk

Suite City View Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Dining table
Flat-screen TV
Premium bedding
Pillowtop bed
Blackout drapes/curtains
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Dining table
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Pillowtop bed
Bidet
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room | Premium bedding, pillowtop beds, in-room safe, desk

Superior Double Room

Highlights

Soundproofed
Air conditioning
Dining table
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Pillowtop bed
Bidet
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Deluxe Room

Grand Deluxe Room | Premium bedding, pillowtop beds, in-room safe, desk

Grand Deluxe Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Dining table
Flat-screen TV
Premium bedding
Pillowtop bed
Blackout drapes/curtains
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Deluxe Twin Room

Deluxe Twin Room | Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Twin Room

Highlights

Soundproofed
Air conditioning
Dining table
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Pillowtop bed
Bidet
  • 22 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Suite Twin Room

Suite Twin Room | Premium bedding, pillowtop beds, in-room safe, desk

Suite Twin Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Dining table
Flat-screen TV
Premium bedding
Pillowtop bed
Blackout drapes/curtains
  • 26 sq m
  • Sleeps 2
  • 2 Large Twin Beds

Similar properties

Body treatments, body wraps, body scrubs, facials
Splendid Star Grand Hotel & Spa
Spa
Free WiFi
Restaurant
Air conditioning
8.8 out of 10, Excellent, (892)
The price is ￥8,019
per night
￥9,094 total
includes taxes & fees
May 4 - May 5
Splendid Star Grand Hotel & Spa

About the neighborhood

Hanoi

Grand Cititel Hanoi Hotel is located in Old Quarter, a neighborhood in Hanoi, and is in the entertainment district and near a boardwalk/promenade. Hanoi Opera House and Thang Long Water Puppet Theatre are cultural highlights, and some of the area's notable landmarks include O Quan Chuong and Ho Chi Minh Mausoleum. Food Street Tong Duy Tan and Hanoi Botanical Garden are also worth visiting.
Visit our Hanoi travel guideOpens in a new window

What's nearby

  • Hanoi Opera House - 5 min walk
  • Thang Long Water Puppet Theatre - 10 min walk
  • Hoan Kiem Lake - 13 min walk
  • Hanoi Old Town Night Market - 15 min walk
  • Dong Xuan Market - 2 min drive

Getting around

  • Hanoi Long Bien Station - 2 min drive
  • Noi Bai Intl. Airport (HAN) - 23 min drive

Restaurants

  • Thai Holdings Tông Đản - 1 min walk
  • Cafe Muối - 1 min walk
  • Mom's Juice Bar số 5 ngô quyền - 2 min walk
  • Thưởng Trà - 2 min walk
  • Vạn Hoa Chuơng Duơng Độ - 5 min walk

About this property

Grand Cititel Hanoi Hotel & Spa

Upscale hotel near Hoan Kiem Lake
Hanoi Opera House and Thang Long Water Puppet Theatre are located near Grand Cititel Hanoi Hotel, which provides dry cleaning/laundry services, a bar, and a business center. The on-site restaurant, The Shii Kitchen, offers breakfast, lunch, and dinner. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Tour/ticket assistance, a porter/bellhop, and concierge services
  • Luggage storage, a reception hall, and multilingual staff
  • An elevator, meeting rooms, and a 24-hour front desk
Room features
All 98 rooms boast comforts such as premium bedding and laptop-friendly workspaces, as well as perks like free WiFi and desk chairs.
Other amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with hydromassage showers and designer toiletries
  • 43-inch flat-screen TVs with cable channels
  • Daily housekeeping, desks, and desk chairs

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Shii Kitchen

Family friendly

  • Dining table
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • In-room accessibility
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 43-inch flat-screen TV with cable channels

Food and drink

  • Dining table
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 600000.0 per day

Property payment types

Important information

Optional extras

  • Rollaway bed fee: VND 600000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Grand Cititel Hotel
Grand Cititel Hanoi
Grand Cititel
Cititel Hanoi & Spa Hanoi
Grand Cititel Hanoi Hotel
Grand Cititel Hanoi Hotel Spa
Grand Cititel Hanoi Hotel & Spa Hotel
Grand Cititel Hanoi Hotel & Spa Hanoi
Grand Cititel Hanoi Hotel & Spa Hotel Hanoi

Frequently asked questions

Is Grand Cititel Hanoi Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Grand Cititel Hanoi Hotel & Spa?

As of Apr 20, 2024, prices found for a 1-night stay for 2 adults at Grand Cititel Hanoi Hotel & Spa on Apr 28, 2024 start from ￥6,025, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Grand Cititel Hanoi Hotel?

Grand Cititel Hanoi Hotel doesn't offer parking.

What time is check-in at Grand Cititel Hanoi Hotel?

Check-in begins at 2 PM. After-hours check-in is not available.

What time is check-out at Grand Cititel Hanoi Hotel?

Check-out is at noon.

Where is Grand Cititel Hanoi Hotel located?

Located in Old Quarter, this hotel is within a 5-minute walk of Ly Thai To Park and Hanoi Opera House. Hoan Kiem Lake and Thang Long Water Puppet Theatre are also within 15 minutes. Hanoi Long Bien Station is 22 minutes by foot and Hanoi Railway Station is 28 minutes.

Grand Cititel Hanoi Hotel & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 95 out of 118 reviews" "
Rating 8 - Good. 12 out of 118 reviews" "
Rating 6 - Okay. 6 out of 118 reviews" "
Rating 4 - Poor. 2 out of 118 reviews" "
Rating 2 - Terrible. 3 out of 118 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Zulianah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ms Hoai is very nice, she's so kind and beautiful. She is feel free upgrade room for me. My room is so clean, large and cozy. Special recommended the service of this place. Will visit next time with me.
Stayed 1 night in Mar 2024

10/10 Excellent

Zulianah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel in a great part of the old quarter, friendly caring staff , who go out of their way to help you .
Stayed 1 night in Mar 2024

10/10 Excellent

Zulianah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room, good street, great location and very helpful staff. Breakfast was quiet and made for a good start to the day. Thank you very much for looking after us so beautifully.
Stayed 1 night in Mar 2024

10/10 Excellent

Zulianah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice experience we had at the hotel. The staff were super friendly and helpful.They helped us book a very last minute private tour to Ninh Binh with pickup and drop off at hotel, they also kept our room when we did a one night cruise trip. I give this hotel full marks.
Stayed 1 night in Mar 2024

10/10 Excellent

Zulianah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, very helpful. Someone always there to open the door and grab any bags. Restaurant staff sweet and ready to help in any way. Booked tour at reception and it was so easy. Room was comfy.
Stayed 1 night in Mar 2024

10/10 Excellent

Zulianah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful, keen to ensure we enjoyed Hanoi and had an enjoyable visit. They assisted with recommendations on places to visit, airport transfers and special treats. All staff from reception to restaurant, cleaning team to security had a positive impact on our experience. We were made to feel valued guests.
Stayed 1 night in Mar 2024

10/10 Excellent

Zulianah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is really optimal: we visited the whole city within walking distance from the hotel but it was still quiet. Very close to the central lake with the red bridge; that whole area is closed to cars from Friday to Sunday which is super nice to wander around. Rooms are large, comfortable beds, good A/C. Great breakfast buffet including eggs prepared as you wish. Very friendly staff.
Stayed 1 night in Mar 2024

10/10 Excellent

Zulianah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, recommended for sure. Full buffet breakfast in the morning included in our stay. Might have been part of our tour package. Good access to old down town restaurants and shops
Stayed 1 night in Mar 2024

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel had been recommended to us by a fellow traveller for its outstanding customer service and we were not disappointed. The room was extremely clean and comfortable and had everything we needed. Breakfast was delicious with a large choice. A very convenient location near Hoan Kiem lake. The stand out was the welcome from staff from the porters to the receptionists to the servers and cleaner.
Stayed 1 night in Mar 2024

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were really satisfied with the hotel, especially with the Staff. We had a warm welcome. They are informed and very helpful. The hotel is location in Hanoi Old Quater, everything is nearby. The room is well equipped. We highly recommend the hotel and wish to come back again!
Stayed 1 night in Mar 2024