「Friendly welcome and a lovely room. No parking but you can park at another pub/hotel down the road for £10 per night. No breakfast either but there’s a couple of cafes in town. When I booked this it was for an event at Hampton Court Palace- it’s further away than suggested (30-40 min walk). Hampton Wick has a few pubs (including this one) and they’re all nice. Would stay here again.」
「Overall it was very good. There really needs to be a bedside light as I had to get out of bed to switch the light off. A door stop for the balcony door would also be useful.」
「The hotel is lovely. Lots of little touches in the room and excellent service from all of the staff. The pub is perfect. Great service, great food, lovely beer garden and beautifully decorated. It’s the kind of pub/hotel you want as your local. 」
「Friendly staff. Mrs.J at the front desk was very helpful with my questions about the area. Everyone there as very accommodating. Room was a spotless. 」
「This was a lovely break. Will definitely be visiting again. The staff could not do enough for us and the atmosphere is really nice. Really pretty place. 」
"It was terrible - on first day, we ordered crib and the staff brought a folded baby crib and she said she did not know how to set it up and simply left it there. When we asked if there was a blanket for the crib, they said there wasn’t one and that a staff member would take care of it the next day. Unfortunately, that night the infant fell out of our bed because we could not use the crib. Even the next day, the crib was still not set up. We went to the front desk again, but even after a couple of hours, no one brought anything. Eventually, the staff brought but he claimed he had delivered it to the wrong room number. On the third day, the room was not made up at all. This was by far the worst experience we’ve ever had, and we will never stay here again."
"This hotel near the airport offers reasonable rates. The rooms are clean and well-maintained, and the front desk staff were helpful. Using this hotel as a base, I was able to visit Windsor Castle and explore London city center while keeping overall costs low."
