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Manten no Hoshi

Photo gallery for Manten no Hoshi

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Outdoor Spa Tub
Outdoor Spa Tub
Outdoor Spa Tub
Free WiFi

Overview of Manten no Hoshi

Manten no Hoshi

3 out of 5

3.7/5 Good

Guests rated this property 3.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Breakfast available
  • Room service

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
250-0405, Kanagawa-ken, Hakone, 386 Ohiradai

Explore the area

  • Popular LocationHakone Open Air Museum6 min drive
  • Popular LocationChisuji Falls6 min drive
  • Popular LocationGyokuren Shrine7 min drive

Choose dates to view prices

About this area

Hakone

Located in Hakone, Manten no Hoshi is in an area with good shopping. Hakone Open Air Museum and Okada Museum of Art are cultural highlights, and some of the area's notable landmarks include Chisuji Falls and Gyokuren Shrine. Hakone Toy Museum and Hakone Kowakien Yunessun are also worth visiting.

What's nearby

  • Okada Museum of Art - 6 min drive
  • Hakone Open Air Museum - 6 min drive
  • Chisuji Falls - 6 min drive
  • Tamadare Falls - 7 min drive
  • Gyokuren Shrine - 7 min drive

Getting around

  • Hakone Ohiradai Station - 2 min walk
  • Kowakidani Station - 5 min drive

About this property

Manten no Hoshi

3-star guesthouse in Hakone with free parking
Along with concierge services, this smoke-free guesthouse has tour/ticket assistance and multilingual staff. Free WiFi in public areas and free self parking are also provided. Other amenities include a reception hall. All 9 rooms provide free WiFi, refrigerators, and satellite TV. Other amenities available to guests include room service, phones, and free toiletries.
Manten no Hoshi offers 9 air-conditioned accommodations with complimentary toiletries. Satellite television is provided. This Hakone guesthouse provides complimentary wireless Internet access.
Public bath/onsen services include a yukata (Japanese robe).

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Coronavirus Guidelines (Japan)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Japanese breakfast available for a fee daily 8 AM–8:30 AM: JPY 2000 per person
  • Room service available

Family friendly

  • Refrigerator

Conveniences

  • Reception hall

Guest services

  • Concierge services
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • Japanese

Spa

  • Yukata (Japanese robe)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Hair dryer (on request)

Entertainment

  • Satellite channels

Food and drink

  • Refrigerator

More

  • Phone
  • Tatami (woven mat floors)

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 6:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

There is no front desk at this property
For more details, please contact the property using the information on the booking confirmation
Guests booking Half Board rates and requiring dinner at the hotel must arrive by 6 PM.

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for Japanese breakfast: JPY 2000 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Manten no Hoshi
Manten no Hoshi Hakone
Manten no Hoshi Inn
Manten no Hoshi Inn Hakone
Manten no Hoshi Hakone
Manten no Hoshi Guesthouse
Manten no Hoshi Guesthouse Hakone

Frequently asked questions

Overall score and ratings

3.7

Good

Rating 5 - Excellent. 41 out of 184 reviews
5 - Excellent 22%
Rating 4 - Good. 75 out of 184 reviews
4 - Good 41%
Rating 3 - Okay. 45 out of 184 reviews
3 - Okay 24%
Rating 2 - Poor. 15 out of 184 reviews
2 - Poor 8%
Rating 1 - Terrible. 8 out of 184 reviews
1 - Terrible 4%

3.4/5

Cleanliness

4.0/5

Staff & service

3.1/5

Amenities

3.3/5

Property conditions & facilities

1/5 Terrible

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel was much worse thane expected. There are only shared bathrooms with only one shower for the whole building, no hot water in bathrooms or rooms, and thin walls where you can hear all your neighbors. There's not much around the area either.
Stayed 2 nights in Nov 2019

2/5 Poor

Disliked: Staff & service, property conditions & facilities, room comfort
We had high hopes for Manten. Unfortunately, these hopes were not warranted. The room we were put in was the only one on property without a sitting area (every room was open during the morning, so you can see what other accommodations looked like). We had to move furniture to put down our futons and then make the beds. Our tables were not moved back during the day, so we would come home to tea on the upturned table (on top of another, for space) next to our unmade futons. I believe there was service for dinner and breakfast, but was never able to confirm or order either, as we didn’t see anyone to ask until our final morning there. The cleaning staff we did run into were very friendly. The onsen on property and off were nice. For the price, however, I would not go back.
Stayed 4 nights in Sep 2019

3/5 Okay

Stayed 1 night in Sep 2019

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property has 2 indoor onsens and 2 outdoor onsens. The outdoor ones are accessed by walking down the street. The meals are at a set time and very Japanese. The food was very good. The rooms are like what life would have been like in Japan in the past. They do have aircon, fridges and a small TV. Don't be expecting hotel standards. It's more like a step up from camping. We liked it, but would not like to stay more than one night. There is no sign in English out side the property. Using Google translate for the sign out side it is called stairs to the stars?
Stayed 1 night in Aug 2019

4/5 Good

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities
The facility smelled a bit musty and could stand updating. However, price and location were right, and it was a rare occasion to have meals served to us in our room, as at traditional ryokan. The supper was an exceptional value. Our room was vintage traditional Japanese. Bathrooms were modern and clean although not attached to room. Although there were some miscommunications which caused a rocky check-in, staff provided excellent service during our stay. Futons were indeed thin, but we had enough to use two apiece.
Stayed 2 nights in Jul 2019