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"Nice hotel, nice room, amazing buffet breakfast. Highly recommended to stay here."

"Apart from the gorgeous decor, the staff were next level type helpful."

"The cruise was relaxing and foods nice. Halong bay view very nice"

"It was a wonderful experience had by both of us thankyou to all involved "

"the staff was nice enough. the stay was far from luxurious. paying that amount of money for a room and being charged a ridiculous amount for watered down alcohol not to mention so much as a free water or soft drink i understand that is out of the staffs control. being fed reheated pasta and rice ,paper thin sliced chicken with mustard, bland barely warm fish. it was a pathetic experience for the price. again mostly out of the control of the staff. simply would not recommend."

"The receptionists were helpful to claim my two lost checked bags from San Francisco to Hanoi"

"Staff so nice the rooms are clean "

"The whole experience was amazing. Great staff, delicious food and a free upgrade. Pool was beautifully refreshing and clean Definitely stay again "

"We stayed on board one night and then in a lovely bungalow at Catba Sandy Beach Resort the second. The staff, food? And service were wonderful both nights. The boat however, was due to be retired. I should add that there are many others in this condition. Look closelywhen you book."

"Excellent concierge staff who are very professional, helpful, pleasant, friendly experienced and efficient. Speak good English and impressed by their willingness and sincerity in helping guests solve problems. Check in speedy. We are very pleased with their great service which made our stay very enjoyable and memorable. Breakfast buffet spread decent. Will strongly recommend this cosy hotel for excellent location, cleanliness, relaxing skybar, beautiful skyline and quiet and spacious rooms."