Novotel Ha Long Bay,

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Luxury
5.0 star property
8.6

Excellent

Luxury hotel near Bai Chay Beach

Located close to Typhoon Water Park and Dragon Park, Novotel Ha Long Bay, provides a poolside bar, a terrace, and shopping on site. The on-site restaurant, Square restaurant, offers breakfast, lunch, dinner, and ocean views. Free in-room WiFi, with speed of 25+ Mbps, is available to all guests, along with a coffee shop/cafe and dry cleaning/laundry services.

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
The current price is ￥5,966
￥6,765 total
includes taxes & fees
Nov 8 - Nov 9

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Superior Twin Room, 2 Twin Beds

A hotel room with two beds, a desk with a laptop, a view of the sea, and a balcony with a railing.

Superior Twin Room, 2 Twin Beds

9.0 out of 10
Wonderful
(2 reviews)
  • Bay view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Twin Room, 2 Twin Beds

A hotel room with two beds, a desk, a balcony with a view of the forest, and a decorative wall.

Standard Twin Room, 2 Twin Beds

  • Mountain view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed

A hotel room with a large bed, a dining table with a tray of food, a lamp, a chair, and a view of the sea.

Junior Suite, 1 King Bed

  • Bay view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 Double Bed

A hotel room with a bed, a desk with a laptop, a shower area, and a glass door leading to a bathroom.

Deluxe Room, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed, Bay View

A hotel room with a large bed, a dining table with a tray of food, a lamp, a chair, and a view of the sea.

Deluxe Room, 1 King Bed, Bay View

  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Bay View

A hotel room with two beds, a desk with a laptop, a view of the sea, and a balcony with a railing.

Deluxe Room, 2 Twin Beds, Bay View

  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds

A hotel room with two beds, a desk, a balcony with a view of the forest, and a decorative wall.

Deluxe Room, 2 Twin Beds

  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive Suite, 1 Double Bed

A hotel room with a large bed, a chair, a nightstand with a lamp, and a decorative wall panel.

Executive Suite, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Room, 1 King Bed

A hotel room with a bed, a desk with a laptop, a dining table with food, a TV on the wall, and a view of the sea.

Executive Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Bay view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

A hotel room with a large bed, a desk with a laptop, a chair, and a view of the sea.

Superior Room, 1 King Bed

10.0 out of 10
Exceptional
(6 reviews)
  • Bay view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Room

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Located in Bai Chay, Novotel Ha Long Bay, is in the business district and near the beach. Ha Long International Cruise Port and Halong Bay Marina are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Dragon Park and Typhoon Water Park. Bai Chay Beach and Ha Long Night Market are two other places to visit that come recommended. Looking to get your feet wet? Kayaking and boat tours adventures can be found near the property. Visit our Bai Chay travel guide
Map
200000, Quang Ninh, Bai Chay, 160 Ha Long Street

What's nearby

  • A boat in a calm river surrounded by steep cliffs.
    Ha Long Bay
    1 min walk - 0.0 km
  • A sunset over a body of water with a silhouette of a hill and buildings in the background.
    Bai Chay Beach
    8 min walk - 0.7 km
  • A waterfront building with a yellow facade and red roof, boats docked nearby, and a clear blue sky.
    Ha Long International Cruise Port
    5 min drive - 2.6 km
  • Sun Square
    1 min walk - 0.1 km
  • Dragon Park
    13 min walk - 1.1 km

Getting around

  • Ga Ha Long Station
    14 min drive
  • Cat Bi Intl. Airport (HPH)
    54 min drive

Restaurants

  • Valley Beach Club
    11 min walk
  • Good Café
    11 min walk
  • quang hải sản
    10 min walk
  • H Club - 奇美黑场
    13 min walk
  • Highlands Hạ Long
    12 min walk

About this property

Novotel Ha Long Bay,

  • Luxury hotel near Bai Chay Beach
  • Located close to Typhoon Water Park and Dragon Park, Novotel Ha Long Bay, provides a poolside bar, a terrace, and shopping on site. The on-site restaurant, Square restaurant, offers breakfast, lunch, dinner, and ocean views. Free in-room WiFi, with speed of 25+ Mbps, is available to all guests, along with a coffee shop/cafe and dry cleaning/laundry services.
  • You'll also find perks like:
    • An outdoor pool and a children's pool, along with sun loungers and pool umbrellas
    • Free self parking
    • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and an electric car charging station
    • A front-desk safe, coffee/tea in the lobby, and luggage storage
  • Room features
  • All 225 rooms have comforts such as 24-hour room service and laptop-friendly workspaces, in addition to perks like air conditioning and bathrobes.
  • More amenities include:
    • Free tea bags/instant coffee and electric kettles
    • Bathrooms with rainfall showers and tubs or showers
    • LCD TVs with satellite channels
    • Wardrobes/closets, recycling, and free infant beds

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Frequently asked questions

Does Novotel Ha Long Bay, have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 6:00 AM–10:00 PM.

How much does it cost to stay at Novotel Ha Long Bay,?

As of Oct 24, 2026, prices found for a 1-night stay for 2 adults at Novotel Ha Long Bay, on Nov 8, 2026 start from ￥5,966, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Novotel Ha Long Bay, pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Novotel Ha Long Bay,?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Novotel Ha Long Bay,?

Check-out is at noon.

Does Novotel Ha Long Bay, provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 1190000 per vehicle applies.

Where is Novotel Ha Long Bay, located?

Situated by the sea, this luxury hotel is within a 15-minute walk of Bai Chay Beach, Dragon Park, and Typhoon Water Park. Ha Long International Cruise Port and Ha Long Night Market are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Novotel Ha Long Bay, Reviews

8.6

Excellent

9.0

Cleanliness

7.6

Location

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 229 out of 453 reviews
Rating 8 - Good. 144 out of 453 reviews
Rating 6 - Okay. 45 out of 453 reviews
Rating 4 - Poor. 18 out of 453 reviews
Rating 2 - Terrible. 17 out of 453 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large pool, hotel staff professional, clean hotel.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful resort with all the necessary amenities and very lovely staff
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly, I didn't have high expectations before arriving, but after experiencing it, everything was great, from the clean rooms and comfortable beds to the very helpful and friendly staff
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The hotel's common areas are designed simply yet warmly, making a good impression from the moment you step inside
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
I felt truly at ease staying here because the hotel has a convenient location, ensures complete amenities, and has a professional and dedicated staff
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel's location is quite convenient, with easy access to nearby restaurants and other amenities. The rooms aren't overly luxurious, but overall they're decent and equipped with all the basic necessities
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
I was truly impressed with how the hotel maintained a consistent level of cleanliness from the reception area to each guest room, creating a professional and trustworthy impression
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
I appreciate the hotel's flexibility in assisting guests with early check-in whenever possible, which is very convenient after a long trip
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
What pleased me was that the hotel consistently maintained a gentle, understated yet professional and dedicated service
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am truly pleased with the professionalism of the staff, who are always ready to assist customers quickly and enthusiastically
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at Novotel hotel. The staff, facilities, and amenities were excellent.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The hotel features a quiet co-working area with comfortable desks and chairs, strategically placed power outlets, and ample lighting, ideal for guests needing to handle urgent tasks while still enjoying a professional and focused workspace
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was excellent, staff were kind and helpful. Amenities were good, however the pool area could do with some maintenance, it’s starting to become a bit grubby and run down. No umbrellas were out.
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
specifically chose to stay at Novotel Ha Long Bay after researching properties in the area because I wanted two simple things: a swimming pool and a private balcony where I could enjoy a cigarette. At over $140 AUD a night, you expect premium service and full transparency during the booking process. Unfortunately, that was not the case. Upon arrival, I was deeply disappointed to find out that smoking is strictly prohibited on guest room balconies. This crucial rule is completely buried in the fine print on booking websites. Had this been made explicitly clear upfront, I would have gladly booked one of the many cheaper, excellent alternatives in the area. Spending a premium for a balcony you cannot use the way you intended feels like a bait-and-switch. What makes this policy entirely nonsensical is that while you are banned from smoking in the isolation of your own private balcony, the hotel actively permits smoking around the public pool area—where families and young children are running around. Banning it on a private balcony while allowing it around kids in a communal space makes zero sense. To top off the disappointing experience, the hotel also completely forgot to clean my room during my stay—a basic standard you shouldn't have to worry about at this price point. If you are a smoker looking for a premium, hassle-free stay with a private outdoor space and reliable service, save your money and look elsewhere in Ha Long. The booking information here is highly misleading to
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
All customer feedback is taken seriously; staff acknowledge comments with a positive attitude and handle them promptly
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
We stopped for a very brief one night stay before boarding the Mon Cherie Cruise HaLong Bay..it was comfortable, quiet and provided hot breakfast. The swimming pool is lovely..we ate at a great local Italian restaurant in very close walking proximity Vinace. A perfect 20 hour stop over.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and the food in their restaurant was lovely.
Stayed 2 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service personnel excellent
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The staff and wonderful and kind. They ensured we had a room with both balcony and bathtub, a lovely large comfy room. The location is good to the clubs, market and many shops and restaurants. The showers were exceptional with super hot water and great pressure. The breakfast was a great value with many options. The bed was a proper king and the blackout curtains did just thay. The only the only thing i would recommend is to add chairs to the balcony and teach the bartenders how to pour a drink with more than 20 ml of liquor. Recommend. blackput curtains did exactly that. The only
Stayed 4 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and well situated property with lots to do in walking distance. Staff was friendly and helpful, but the bed was not up to par. It was hard and springy like sleeping directly on a box spring. It was pretty bad.
Stayed 2 nights in Apr 2025
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
We enjoyed our room and the facilities, including the pool. However, we found the food was lacking in quality. Our room wasn't properly cleaned when we arrived (there was someone else's underwear on the floor and the mugs were not clean) and we had to ask the staff to clean it again. That being said, the staff were extremely helpful and kind. They definitely made the stay better. We apparently came during "off season" which made the whole area seem like a ghost town. We did find some good places to eat tho, and the bay cruise we did was as beautiful as we imagined.
Stayed 2 nights in Dec 2024
Verified review

4/10 Poor

Disliked: Staff & service, property conditions & facilities
This was meant to be a four star hotel but I didnt think it was. First of all, the greeting was awful. It was that bad, I wouldnt consider I had a greet and meet. Staff looks disengaged. There was a smell to the hotel. Rooms were old and wooden floors were creaking. The lift doors could really do with a clean. There isn't much lighting in the rooms or the halls. It was very dim all round. The hotel location as it was near the beach clubs, not only you heard some of the music but you would feel the vibration at night. Check in and check out was easy and quick though. Food was expensive than anything at the hotel as expected so I just went outside for food. Even then it is a lot less options than in the centre. Its meant to be opposite the Ha long night market and I thought there would be food stalls and others but there isnt much so we ended up going to the convienence store. Overall I would never come back to this hotel. It's like a ghost town.
Stayed 3 nights in Sep 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for a stop before going out to Halong bay
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. The team @ the front desk, bar & restaurant were all very helpful. Hotel room and pool were also very clean. Everything about this place was great. Would definitely stay again.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel to stay at
Stayed 1 night in Jan 2026