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"I’ve stayed at this hotel several times so I guess I think it’s good but this was the first time I’ve got a poor reception from front staff. Stayed for the first time with daughter and grandson and had requested rooms together if we could. They struggled to find my daughters booking, even though I’d done it all on the one booking, and then proceeded to give us rooms miles apart. It wasn’t even this that rates them down - it was the attitude. Very unfriendly and unprofessional. Disappointed for the first time, and drags everyone down."

"Fabulous solution for an early morning flight. A very short walk from the train station. "

"Efficient check-in, helpful staff, rooms clean and new. We got the bus in the morning to LHR terminal 3 and it's right outside the hotel, very easy and quick transfer. Parking at the hotel is really easy. It's a really easy and good value way to get close to the airport and leave the car whilst on holiday when you've an early flight."

"A very basic hotel, but it does the job. Good price for a bed near Heathrow, and you can buy all the other things you need (breakfast, tea & coffee, etc)"

"Perfect location, friendly staff. My Papa likes breakfasts here. I like bar."

"Room was hot so opened window but staff every hour were having a cigarette break and talking loudly under our window keeping us awake all night and smell of smoke in our room. Noise in bathroom like a drilling noise. Had no sleep and were shattered for flight. Were offered a breakfast but we were to late as we got up later due to being so tired."

"Great stay, minutes away from terminal 2, food was really good, quiet rooms."

"A great location and service really good "

"Clan room."