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「スタッフの方は好感が持てました。」

「The villa was spacious and comfortable for myself and family.」

「I reserved for 5 days and complained that the toilet seat was soooo loose it was hard to sit on. The beds were never changed. And one of the pillows were taken by housekeeping and I kept asking for it back but they never brought it! I brought my own pillow from home and they thought it was theirs! I had asked them for 3 days! They just kept saying they would get maintenance to fix toilet, and get housekeeping to come but I never saw anyone!」

「The pictures were obviously taken when it opened. It’s not as bright and beautiful. I don’t think the swim up bar has been used for a while. For the price of this hotel and the fact that you had to also pay for parking and breakfast and a cooler it’s not worth it. The gentleman at the front Chris was SO HELPFUL. I had read a comment from another quest that they had issues checking in after midnight. Our flight was delayed by 3 hours. I called the hotel and Chris assured me they would not cancel...

「スタッフが親切」

「We had a helpful staff member, however the room was awful. There was a white line from some water damage on the carpet which isn't a big deal realistically. The real problem came with the three insects we found and killed, as well as a moldy roll of toilet paper. The bathroom door interior was pretty gross looking too. The bed was uncomfortable. There was even a spot that felt like there was a golf ball in the mattress. The Wi-Fi was very spotty and annoying to connect to. I had to connect to it...