Gettnau Vacations from ￥246,146

Staff was helpful and able to check us in early which was amazing as we just got off a flight. They are very close to a bus stop and transportation is easy. Bakeries nearby for breakfast if don’t want to eat. Hotel had a hot water kettle for instant coffee. Beds were comfortable and offered water. Great hotel to spend the night after just getting into the country. Felt safe and no issues. Had amenities in room.

The breakfast was great and the reception, lounge and corridors were lovely. Unfortunately the room let the hotel down. It was very large but there were stains on the sofa and side chair, black mould around the bathroom window and a bath with a pull across shower curtain which was grubby at the bottom where it sat in the bath. The woodwork round the door was also badly in need of redoing. The bathroom was tired and needed updating. The bath towels were also small and quite worn. The bed was good and the sheets clean though

Great location, friendly staff, close to lake and shopping and restaurants. A bit dated rooms and furniture but clean.

Pros: 5 star amenity rooms, incredibly friendly, multilingual staff, always smiling and accommodating. Cons: Despite how tall the building is, it's very tucked away, misleadingly far from the city centre and difficult to find - even for a couple of taxi drivers I was with.