Book a Galway Resort

"This property is not close enough to downtown Saratoga Springs to be this expensive off season. I paid $170 for one night, and the room was just flat out depressing. Old, loud AC and heating system, and there really is NO hospitality at this location. The TV was fixed on the wall and the only place you could see it was to sit at a computer table. If you were on the couch or in the bed good luck! My real issue was how stressful it was to check in after driving almost 5 hours to get there. After paying for the room up front in a nonrefundable situation, I was asked for my ID which I gave her and then expected to get my keys. But NO. The desk clerk wanted my CC for incidentals, and I did not have it on me, because...my room had already been paid. She had to call her manager who told her to tell me I had to leave $150 with the desk clerk who had already refused to give me a written receipt if in fact I could leave the deposit in lieu of the CC. After speaking with the GM I realized she had no idea that the information on the Expedia site made no mention of the CC required at check-in. She said she never speaks to them, and they are not in the country anyway!!!! This is what happens when people have no business being in management get promoted. The GM finally said I could leave a smaller deposit, so I did still no receipt. This morning the day clerk was not too happy to see me being clued in to the situation no doubt. Terrible."

"Niyah was exceptionally nice and her service was amazing. Room was clean. Breakfast was okay. Would definitely stay there again. "

"Going through renovation no food or bar"

"Staff was wonderful, rooms were clean and well appointed, and the location was perfect!"

"Clean room nice hotel"

"It's a ok hotel. Staffs are friendly & professional. Breakfast is kinda blah. The floor makes noise..seemed like stepping on thin wooden floor. Overall it's a good hotel."

"Brand new hotel. Everything was pristine. Casino river harbor and restaurants all in easy walking distance. Will definitely be back."

"Great hotel and a great location "

"Clean room "