Search Palaces in Ballston Spa

"The front desk staff were super friendly and helpful. The location is perfect for exploring this beautiful town. Parking was free and on-site. There was coffee/tea/fruit water in the lobby. Shower had good water pressure and temp. There was also a heat light in the bathroom, and the room heating was good. There were some rust stains in shower. Highly recommend this hotel! P"

" Very nice hotel writhing easy walking distance of downtown. Pluses: 24 hr coffee/Tea station in lobby. Great breakfast. Smart TV you can use with your streaming services Negatives: Extra $25 to park - come on man! No longer has advertised hot tub "

"Overall the property was clean and in decent condition. Breakfast was a disappointment—no cheese selections and no donuts. No bagels pretty meager selection. Staff was courteous and nice. Bedding linen was old and cheap. Room and bathroom were clean. We were given a room for disabled which we were not warned about. Would have preferred a regular room with a little more space."

"Great stay for ALB flight! Nice breakfast, fast shuttle available 24/7 & friendly, attentive staff. Our second stay here & will be back. "

"In March, it's out of season and it has basic service, without shampoo and body wash in the shower."

"Delightfully clean, roomy, and comfortable room. Very quiet and well-supplied with amenities, has a luxury feel. "

"The restaurant and bar was overpriced by 200%, and the employees were extremely rude. They failed to realize that guests are staying in Albany, not NYC or Miami. "

"The hotel was very clean and the room was exceptional."

"This place is misleading and poorly maintained. It looks nothing like the photos shown on Expedia. I specifically booked a non-smoking room, but it was clearly a smoking room. The smell was overwhelming—so strong that all of my clothes and belongings ended up smelling like smoke after just one night. Cleanliness was a serious issue. There was visible dust on the chair and even trash left under it, which made it obvious the room hadn’t been properly cleaned. The bedsheets didn’t feel fresh and seemed reused, which was honestly unacceptable. Basic amenities were also missing—there was no soap provided, and the shower gel dispenser on the wall was completely empty. I understand this was a budget stay, but this experience went far beyond what should be acceptable at any price point. This is essentially a motel being advertised as something much better. I take responsibility for choosing this place, but I’m leaving this review so others can avoid the same mistake. "