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"Especially the staff did an amazing job"

"Friendly and helpful staff. Authentic hill country experience . Close to centre of town. Good breakfast choice. Ask for extra blankets as it's cold at night."

"The Fortress Balumgala is located in a beautiful and quiet neighbourhood. However, it could be better maintained and managed. Under no circumstances should the guest be charged double the price for dinner because he arrived on a public holiday."

"The couple were warm and friendly, the room was clean and tidy, and the view of the terrace was very good. The boss gave us four people breakfast without any dispute. I also provided him with a booking confirmation to see if my reservation included breakfast, and I promised to complain to hotel.com after returning to Hong Kong. Unfortunately, I have been calling Hotel.com but have not responded. I hope that hotel. Upon seeing this comment, com will follow up and pay the hotel owner’s...

"We had always wanted to stay on a Tea Estate in the hills and this did not disappoint. A great tour of the estate was arranged either the Tea Estate Manager and was an excellent insight into how tea is grown and picked. Great views from the veranda. Staff most helpful."

"Nicely decorated and comfortable hotel but a little out of town from restaurants and night life. I would certainly recommend it for a quiet relaxing stay."