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"Thankyou to the whole team at Citadel Kandy. From the check in to checkout I was met with friendly helpful staff. Great service at breakfast and dinners. Excellent bar service and cocktail making. Hats off to the chefs for the range of delicious foods for the buffets. Sri Lanka is open and I’d recommend the Cinnamon Citadel as a great place to stay. Great quiet comfy rooms, good range of sun beds by the pool for relaxing. Was a great stay. Thanks again to all the team. "

"All facilities excellent Only suggestions Liquid soap in bathroom instead of bars of soap Bath could do with grab bars or a bath mat Otherwise a beautiful location with stunning views "

"Room was very clean, felt spacious and very modern. Air conditioning could have been a little bit better though. The dinner buffet was lovely and staff were really friendly. Would definitely stay here again!"

"Nice place, good service. Not many sun loungers at the pool. Sad to hear that the leftovers from the buffet are thrown out and not given to the ones in need. Try to reduce food waste, and at the same time do something good for the ones without much."

"Confortable bed, welcoming staff, in the centre of the city but quiet. Restaurant has good breakfast, pool area is very small, it wont fit more than 4 or 5 people at a time. Good hotel to explore Kandy."

"It was not quite what I expected. It was not 5 star by US standards, but it was ok. The mosquitoes were a bit much- having them in our bedroom and bathroom was annoying, but the staff did their best to help. Overall, it was ok, probably one of the better hotels in Kandy."