The hotel was nice for us as a family. The hotel itself is ok not amazing but it had a nice pool (NOT the 8 pools advertised on expedia) but we could see from pics this seemed unlikely. The view from our room was really poor of other hotels or a derelict housing area which as on a massive hill is a shame. Staff lovely as per normal. The rooms were a little old but ok. The breakfast was not buffet as not enough people staying there. Which is fair enough but we could order what we wanted and it was ok.
christopher
2026 年 3 月に 2 泊滞在
10/10 (非常に良い)
Grady
カップルで旅行
2025 年 9 月 11 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great place to stay in Kandy! Rooms are clean, comfortable, and shower is great. Staff are true professionals and definitely want you to have a great stay. Hotel is perched atop hill just outside of town. Plenty of nice restaurants nearby and the town is a nice 20 stroll down the hill. Staff hooked us up with a great driver for day trip to Sigiriya. Great place to stay!
Grady
2025 年 8 月に 3 泊滞在
10/10 (非常に良い)
Benoit
家族旅行
2025 年 8 月 12 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Benoit
2025 年 8 月に 2 泊滞在
8/10 (良い)
Trenton
家族旅行
2025 年 6 月 25 日
良かっ た点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Recommended - Serene Kandy
Enjoyed out stay at Serene Kandy.
The hotel was quiet and the rooms don't really have a view (or at least our didn't). Here are the positives - super friendly and welcoming staff. Spacious and comfortable room. Great pool area. Universal power points and plenty of them. Delicious and quality breakfast.
Some opportunities for improvement - ironing boards in the room, more water for guests and the cost of the breakfast is a little on the expensive side.
Trenton
2025 年 6 月に 1 泊滞在
6/10 (普通)
nerina
2025 年 2 月 26 日
良かった点 : スタッフとサービス
nerina
2025 年 2 月に 3 泊滞在
8/10 (良い)
Mads
2025 年 2 月 21 日
Mads
2025 年 2 月に 5 泊滞在
6/10 (普通)
Ishbel
家族旅行
2025 年 2 月 6 日
良かった点 : 清潔度
Ridiculously expensive room
Hotel was fine but we were hugely over charged for our room compared to what our children and partners paid for their rooms - such a huge difference in price for 2 different room categories. We paid 350 usd for 2 nights for massive room which we didn’t need and no breakfast and the other 2 double rooms which were very nice only cost 150 usd for 2 nights including breakfast which was a much better deal. On asking the hotel to move us to a double room they refused this although we saw on the internet that there was availability and at a much reduced price compared to what we paid. We felt cheated with the price we had to pay for our room and would definitely not recommend people to book the room for 4 people if only 2 need a bed. Otherwise the pool area was nice and double rooms were good standard. Hotel seemed to be empty apart from us which is another reason we cannot understand why we had to have such a huge and expensive room. Breakfast was not very nice at all although the staff did their best. We think everything was done in a microwave. Will definitely not be going back to this hotel ! If only they could have shown some goodwill .
Ishbel
2025 年 2 月に 2 泊滞在
10/10 (非常に良い)
keith
2024 年 10 月 1 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Lovely hotel with a fantastic view of Kandy. The staff and food were excellent and the rooms were great. Highly recommended.
keith
2024 年 9 月に 1 泊滞在
10/10 (非常に良い)
Ganesh
出張, グループ旅行
2024 年 9 月 9 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good location, rooftop pool and bar area is brilliant. Restaurant and chef are top