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"The bed was hard and the AC in the room wasn't working, but the customer service was exceptional. I picked the tower view and it did not disappoint. From the moment we arrived and throughout our whole stay the staff was very helpful and accommodating. The location is also perfect because it is close to the shops without it being overwhelmingly busy. A bonus was that the limousine bus for the airport stops in front of the hotel."

"Great staff, clean and quiet hotel. Good breakfast buffet "

"The room is was perfect for a solo traveler! Close Iriya station. Highly recommend!!!"

"Not a super fancy but a very nice place to stay. It was of course spotlessly clean and efficiently organized, and the staff was very solicitous and always helpful. We liked the facilities, especially the Onsen, which had both inside and outside baths on the top floor with views over the city. The Ueno Park location was excellent, both for the neighborhood, the proximity to the park and its museums and monuments, and the easy access to transportation. We liked it enough to cancel the other hotel we had booked for our return to Tokyo at the end of our trip, and re-book here. "

"Older hotel but clean and totally decent. "

"We had an amazing stay at Tokyo Dome. Rooms had everything we needed and clean . Staff was friendly and accommodating. The location was great. We had everything within walking distance . I would recommend staying at Tokyo Dome Hotel."

"Great hotel, would go again. Clean Rooms, staff was amazing."

"Fantastic, well appointed room, albeit on the smaller side. (Loved the Toto toilet!) The staff were extremely courteous and helpful. The breakfast buffet may have been the best I have received in all my travels. Highly recommended!"

"We enjoyed one night at this property. All staffs were very nice and very professional. We felt so welcomed. Want to stay here again. "