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"Staff"

"Everything was great. Just a few recommendations, turn up the heat on the eggs and bacon in the buffet slightly cold. Also turn up the heat on the coffee. Front desk, staff were extremely friendly and helpful. Helped us set up multiple transports and made helpful recommendations."

"Wonderful stay! Very beautiful and charming hotel. Seems like hotel is an iconic, historic property. Staff was kind and considerate. Very beautiful property with a lovely garden and presence. Very easy (and free) parking onsite. Room was comfortable. Bathroom was a good size, with wonderful natural light. Shower pressure was excellent. Not too far from Ortigia (approximately 1 1/2 miles). If you have a car, can drive from hotel and park near Ortigia and enjoy nearby sites. Breakfast was above average with coffee/tea, juices, hard boiled and scrambled eggs, toast, pastries and fruit and cheese. Enjoyed offerings for breakfast. Would stay here again!"

"The breakfast was fresh but we had no hot tub. Room was small and air conditioning did not seem to work. "

"Great location, easy walk to all the sights in Siracusa and Ortigia. Spacious room with a Balcony overlooking the main street. Reception and Breakfast staff helpful and friendly."

"Breakfast menu was fresh, delicious and varied.Eggs any style are made to order. Staff very attentive. Location of hotel is perfect for overlooking the bay and at night for cocktails at the rooftop lounge and restaurant. Hotel is well located for visiting Ortygia with many nearby restaurants and shops. "

"We rented two rooms. The staff were wonderful and very helpful! The location was excellent with great views of the sea and convenient walking distance to cafes and restaurants. We would have really liked to have a coffee maker in the room. We were not interested in the full breakfast, but would have liked to have coffee in our rooms without getting fully dressed, leaving the building and visiting the hotel's other building across the street just to have a cup of coffee. Also, the showers are really awkward to get in and out of because of the accordion glass doors. In one of our rooms, the drain must have been clogged, because the water filled up in the bottom of the shower and almost overflowed before the user was finished using the shower."

"This is a fabulous perfect hotel in a great location. The only fault I could find was that we ran out of tissues on day 2 of a 3 night stay and they were not replaced. It should have been caught but I also didn’t make a specific request. They were SO helpful with the car and directions—not an easy thing in that location"

"Shower was very small and water leaks"