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Hotel Alex

3.0 star property
Hotel in Florence with a restaurant and a bar

Choose dates to view prices

Hotel Alex, in Downtown, offers travelers a comfortable base with practical amenities. Guests enjoy in-room WiFi, provided newspapers, and secure luggage storage. The hotel's central location consistently earns positive reviews from guests.

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Pet friendly
  • Housekeeping
  • Air conditioning

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double or Twin Room

Desk, soundproofing, free cribs/infant beds, travel crib

Standard Double or Twin Room

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Sofa bed
Private bathroom
Bidet
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Triple Room

Desk, soundproofing, free cribs/infant beds, travel crib

Standard Triple Room

7.0 out of 10
Good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Sofa bed
Private bathroom
Bidet
Hair dryer
  • 23 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Standard Quadruple Room

Desk, soundproofing, free cribs/infant beds, travel crib

Standard Quadruple Room

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Sofa bed
Private bathroom
Bidet
  • 25 sq m
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds

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Exterior

Italiana Hotels Florence

Florence
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
7.6 out of 10, Good, 1,000 reviews
The price is ￥15,947
￥20,064 total
includes taxes & fees
Dec 2 - Dec 3
Italiana Hotels Florence
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About the neighborhood

Map
50149, FI, Florence, Via Baccio da Montelupo 18/20, Isolotto, Legnaia

What's nearby

  • Parco Fedi - 9 min walk - 0.8 km
  • The Garden of Archimedes - 14 min walk - 1.1 km
  • Arno River - 18 min walk - 1.5 km
  • Cascine Park - 18 min walk - 1.5 km
  • Teatro Cantiere Florida - 4 min drive - 2.5 km

Getting around

  • Porta al Prato Station - 4 min drive
  • Federiga Tram Stop - 4 min walk
  • Florence Airport, Peretola (FLR) - 17 min drive

Restaurants

  • ‪Bar Franco - ‬12 min walk
  • ‪Pasticceria Giorgio - ‬14 min walk
  • ‪Bar Pasticceria Erg - ‬13 min walk
  • ‪RamenGirl by ENOTECALUCA Firenze - ‬8 min walk
  • ‪Cucina Conviviale - ‬11 min walk

About this property

Hotel Alex

Hotel near Cathedral of Santa Maria del Fiore
Hotel Alex provides amenities like a bar and a restaurant. Guests can connect to free in-room WiFi.
Additional perks include:
  • Self parking (surcharge), express check-in, and free newspapers
  • Tour/ticket assistance, luggage storage, and an elevator
  • Smoke-free premises and concierge services
Room features
All guestrooms at Hotel Alex include perks such as 24-hour room service and air conditioning, in addition to amenities like free WiFi and sound-insulated walls.
Extra conveniences in all rooms include:
  • Free infant beds and travel cribs
  • Sofa beds and rollaway/extra beds (surcharge)
  • Bathrooms with showers and bidets
  • Flat-screen TVs with cable channels
  • Daily housekeeping, desks, and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 10 per day)
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant
  • Hosted evening meal available on weekdays for a fee
  • Snack bar/deli

Restaurants on site

  • Bar&Bistro by Annaré
  • Trattoria Annaré

Family friendly

  • In-room crib
  • In-room sofa bed
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Travel crib

Conveniences

  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator

More

  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)
  • Single sofa bed

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Desk
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open Monday - Saturday (6:00 AM - 10:00 PM) and Sunday - Sunday (6:00 AM - 8:00 PM)
Guests must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Staffed front desk, key retrieval

Pets

Pets allowed for an extra charge of EUR 20 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 20 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: EUR 10 per day
  • Pet fee: EUR 20 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 20 per day
  • Hosted evening meal: EUR 0

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Alex Florence
Alex Florence
Alex Hotel Florence
Hotel Alex Hotel
Hotel Alex Florence
Hotel Alex Hotel Florence

Frequently asked questions

Is Hotel Alex pet-friendly?

Yes, Hotel Alex allows cats and dogs (limit 1 total). There's a fee of EUR 20 per pet, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is available for EUR 10 per day.

What time is check-in at Hotel Alex?

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Alex?

Check-out is at 11 AM.

Where is Hotel Alex located?

Located in Isolotto, this hotel is 1 mi (1.6 km) from Arno River and within 3 mi (5 km) of Piazza di Santa Maria Novella and Ponte Vecchio. Uffizi Gallery and Cathedral of Santa Maria del Fiore are also within 3 mi (5 km). Federiga Tram Stop is only a 4-minute walk and Arcipressi Tram Stop is 7 minutes.

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Reviews

Hotel Alex Reviews

7.8

Good

8.6

Cleanliness

7.4

Location

8.2

Staff & service

7.4

Eco-friendliness

7.6

Property conditions & facilities
Rating 10 - Excellent. 23 out of 111 reviews
Rating 8 - Good. 61 out of 111 reviews
Rating 6 - Okay. 19 out of 111 reviews
Rating 4 - Poor. 6 out of 111 reviews
Rating 2 - Terrible. 2 out of 111 reviews

Reviews

10/10 Excellent

Arun

Pleasant stay in Bologna close to airport

Neat rooms Good breakfast Parking Friendly staff in front desk
Stayed 1 night in May 2025

8/10 Good

Kregg

Liked: Cleanliness, staff & service, property conditions & facilities
Staff from front desk to gentleman who prepared the breakfast to the maids were all very friendly, nice and helpful.
Stayed 2 nights in Apr 2025

4/10 Poor

Veronica

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The staff were super friendly, but the hotel is undergoing renovations on the exterior and the rooms are not in very good condition.
Stayed 2 nights in Mar 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Alex was a cute place to stay. It was very clean. Bathroom was on the small side. Breakfast was a nice selection.
Stayed 2 nights in Oct 2023

10/10 Excellent

Shariq

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff. Spoke English very well. And guided us very well.
Stayed 3 nights in Aug 2022

8/10 Good

Neil

Liked: Cleanliness, staff & service, amenities
A very basic hotel with an excellent restaurant and very helpful staff. 20 mins away from Florence catch the T1 into the city. We liked the hotel but its very old fashioned and may not appeal to everyone. Excellent value for money.
Stayed 3 nights in Sep 2024

10/10 Excellent

Marisa

Liked: Cleanliness, staff & service, property conditions & facilities
The gentlemen who checked us in was excellent! He was very attentive and helpful! He communicated to us through WHAT'S APP which was very helpful!
Stayed 1 night in Jun 2023

6/10 Okay

Claudia

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
With plaster hanging off the ceiling & a shower cubicle so small that my 6 foot son doesn’t fit in it we were not impressed or pleased with our stay at this hotel.

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Room comfort

춥고 멀다.

피렌체 중심가와 멀고 방이 춥다.
Stayed 2 nights in Mar 2024

10/10 Excellent

ANTONIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unico

Favoloso
Stayed 1 night in Feb 2024

8/10 Good

Paola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ho soggiornato soltanto una notte da loro ma sono stata veramente bene!! hotel molto pulito anche se in alcuni casi un po' datato. personale cordiale, disponibile e disponibile. molto buona la colazione.
Stayed 1 night in Dec 2023

8/10 Good

ANTONI

Liked: Cleanliness, staff & service, amenities
personal muy amable, desayuno perfecto. La habitación a la calle, era ruidosa y le faltaría una renovación, pero también estaba equilibrada la calidad/precio.
Stayed 2 nights in Sep 2023

8/10 Good

Frédérique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bien pour un court séjour

Avons apprécié le personnel, la chambre, le petit déjeuner, le parking fermé. L'accès au vieux centre de Florence est très facile par le tramway, environ 20 mn. Bref, nous sommes satisfaits de notre séjour à l'Alex. Merci à l'équipe
Stayed 2 nights in Aug 2023

8/10 Good

Nathalie

Liked: Staff & service, amenities, property conditions & facilities
Petit resto sur place, mais insonorisation un peu faible.
Stayed 2 nights in Mar 2023

2/10 Terrible

Alessia

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Non abbiamo terminato il nostro soggiorno..all'arrivo la porta della stanza 105 era usurata e si faceva fatica ad aprirla e chiuderla, il bagno non finestrato aveva l'impianto di aerazione guasto (da noi immediatamente segnalato al personale), l'unica porta nella stanza che dava in un terrazzo, fatiscente con muffa e i fili esterni in bella vista e usurati quindi pericolosi, con la persiana rotta: non si chiudeva fino alla fine (fino a metà) e rumorosa. Il bello arriva quando ci siamo stesi nel letto e abbiamo iniziato ad avere prurito. Inoltre non abbiamo chiuso occhio tutta la notte perché i rumori provenivano da sopra, da sotto e in parte fino alle 5 della mattina. Muri ultra fini. Impianti dei bagni obsoleti e rumorosi..sentivamo tutti i vicini che tiravano l'acqua e che parlavano/urlavano fino alle 5 di mattina. Nel sito Expedia c'erano foto completamente diverse dalla camera a noi presentata, ma tralasciando questo non potevamo sapere che certi servizi o condizioni dell'hotel fossero così scadenti. Di hotel 3 stelle in questi anni ne abbiamo visti e non è solo per una questione economica visto che se era tutto apposto non avremo avuto nulla da ridire per 2 giorni ci saremo adattati. Non era un soggiorno dal valore di 330€

8/10 Good

Adrien

Liked: Staff & service, property conditions & facilities
Chambre confortable mais pas insonorisée. Première nuit difficile, match de foot avec cris dans l’hôtel ou à côté, bref on avait l’impression que les gens étaient dans la chambre. Les autres nuits mieux mais bruyant quand même. Entre les voisins du dessus qui mettent la musique à fond ou qui traînent les chaises… Sinon l’hôtel est bien placé ( 5 min du tram), le resto de l’hôtel est pratique et bon. Le parking est vraiment un plus surtout a ce prix.
Stayed 4 nights in Oct 2022

8/10 Good

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El Hotel tiene una buena ubicación, cuenta con estacionamiento propio el cual tienes que pagar pero es accesible al igual que el desayuno, solo no esperes gran cosa, sin embargo suficiente para comenzar el día, te recomiendo moverte en transporte público y dejar tu vehículo en el Hotel ya que es complicado encontrar estacionamiento disponible en el centro de la ciudad, mi habitación estuvo amplia, pero los colchones no fueron muy cómodos, el internet nos fallo, la señal del wifi no era suficiente en la recamara
Stayed 1 night in Aug 2022

8/10 Good

Helga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beim Hotel war alles in Ordnung.
Stayed 4 nights in Jul 2022

8/10 Good

Missak

Liked: Cleanliness, staff & service, property conditions & facilities
It was missing a room fridge
Stayed 1 night in May 2022

8/10 Good

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pulizia della camera Personale molto gentile
Stayed 2 nights in Nov 2021

10/10 Excellent

Didier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Propre et bien situé

Hôtel propre et bien situé (à 3min de l'arrêt de TRAM, et à 6 arrêts de la station du centre ville). Le personnel est très sympathique et les chambres confortables. Les petits déjeuners comportent de très bonnes viennoiseries à volonté.
Stayed 5 nights in Aug 2021

8/10 Good

Moe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stuff and helpful, I like the place clean near from federga station
Stayed 3 nights in Oct 2019

4/10 Poor

Verified traveler

Disliked: Staff & service, amenities, property conditions & facilities
Struttura decadente, wc in corrispondenza con la doccia... strettissimo. A colazione cornetto bruciato. Frigo mancante, così come aria condizionata. Mancanza di zanzariere alle finestre.
Stayed 1 night in Sep 2019

8/10 Good

K, Munich

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, close to highway and city center easy to reach via tramvia. Excellent breakfast included.
Stayed 1 night in Aug 2019

6/10 Okay

Sylvia

Liked: Cleanliness, staff & service

Faltaría minibar en habitaciones.

En general las instalaciones están bien, nada de otro mundo. El desayuno es muy bueno,lo mejor que tiene. Para ser lo que es y el precio podrían poner un minibar en las habitaciones. Florencia es un lugar caluroso, es lo mínimo. Realmente mi estancia no fue tan confortable debido a esto.
Stayed 1 night in Aug 2019