My family of four (two adults, one teen, one tween) stayed here and were very pleased. It is a charming apartment with touches of quaint Italian living but with modern amenities. In reading prior reviews, I had some concerns prior to arrival (hot water issues, noise) but I can honestly say none of those things were an issue. All four people were able to take showers without hot water running out, all were able to charge multiple electronic devices at the same time without any power issues, and the apartment was quiet for sleeping. It is RIGHT next to Pitti Palace which was so convenient. During the day you hear the bustle of the area below but at night it quiets down. The location is less than a 5 minute walk to the Ponte Vecchio bridge, and the Ponte Santa Trinita bridge, which puts you right in the heart of the upscale shopping area. We walked to the Uffizi, maybe 10 minutes, the train station, 20 minutes, and the Galleria dell'Accademia (David). The A/C was a blessing and worked great and we used the washing machine several times. The only thing I will say as a word of caution is if you have mobility issues, you do have to go up three flights of narrow depth stairs, and in one room, the bathroom has steps up from bedroom. The shower there is very small, think phone booth size. So if you are taller than 6’ and/or a heavier individual, showering might be tough. But the other bathroom is quite roomy. Our host was great and communication was a breeze. Very pleased with stay!