4/10 (不満)
Ozella、Florissant
グループ旅行
2025 年 9 月 26 日
良かった点 : スタッフとサービス、設備とサービス
気になった点 : 清潔度
I had to wait 45 minutes for check in because I used Expedia which was very frustrating. And I'm top of that I was made to give $100 deposit. My towels were dirty, the facility seemed under staffed. I suggest that two reps be at check in, the kids seemed lost. Throw away day old food, it's not up to staff to judge if it's good or not. We can tell. Get packaged ketchup. Invest in covered containers over the buffet and if you're going to sit ketchup out and milk and water in pitchers use lids. Since pets are allowed please don't allow guest to carry their pets on their hip around the breakfast buffet, you don't know who may be allergic and no one wants a dog drooling over their food
Ozella
2025 年 9 月に 2 泊滞在