「The hotel staff, friendly, helpful. They helped us plan a route to visit all the sites we wanted to see in Porto. They store our bags and then checkout time they put them in our room. When we returned, we just checked in our bags were already there. They have a wonderful turn down service. And the rooftop restaurant and bar has delicious food and cocktails. The view is unparalleled to see old town. You can see the golden hour, which was dazzling. Superb」
「The male staff at the check-in desk never once looked at me, whether when I asked him to keep my luggage at checkout or when I asked him to retrieve it. He just stared at the screen.
It left me feeling very disappointed at the end of an otherwise wonderful trip.」
"The male staff at the check-in desk never once looked at me, whether when I asked him to keep my luggage at checkout or when I asked him to retrieve it. He just stared at the screen.
It left me feeling very disappointed at the end of an otherwise wonderful trip."
