「Hotel is nice and clean. Great location. Free valet parking was nice but a little slow sometimes.
The hotel bar was good, and the weather was perfect for grabbing a cocktail and sitting outside by the river.
Breakfast buffet looked fantastic, but didn't taste as good as it looked. Very bland.」
「Arrived at the property and there was a system outage. Multiple guests had to wait to be checked in. Khalifah, the desk agent, handled the situation like a pro. He remained calm, explained the situation to every guest that arrived, and offered everyone a beverage and snacks. Even when some guests who were already in the hotel were being rude, he stayed professional. He even went door to door to try to determine which rooms could be used. Blessings to this young man. True customer service...