エル グウナ のリゾート

「I never get the room, the renter never give the room number, he never answer at my questions on the message I sent, the phone number didnt work, the description are wrong : no beach, no spa, no gym... the swiming pool was ugly (water was green). I have to rent an other room. Its hard to contact VBRO (only by phone and the line have been cut) and Expedia cant help.」

「Very nice hotel right on the water with stunning views. Beach was nice, food in restaurants was excellent, hotel was nice and clean. Only thing I didn’t enjoy was the pool as it really wasn’t anything special for this type of hotel and in order to enjoy the snorkeling you had to leave the hotel on an organized and paid trip. I would have enjoyed being able to snorkel right from the hotel beach」

「Hormis le parc qui est très bien, tout le reste laisse à désirer. Chambre sombre au confort sommaire et le service est inexistant. Buffet copieux mais peu varié et paps très bon.」

「深夜に到着して混んでいないのにチェックインに1時間もかかった。hotels.com にその旨書き込んだところ、翌日マネージャーからフォローがあり、謝罪と無償のレートチェックアウト17時までを認めてくれた。書き込みは効果があるのだなと再認識した。 We arrive midnight and it takes almost 1 hour even not crowded. But after I vote hotels.com this issue, manager apologize and follow us. This follow was nice. 」

「Highly recommend 」

「Jolie buffet, personnel agréable, la piscine était un peu froide honnêtement.」