「This was the best customer service I’ve received in any hotel, by far the best. I highly recommend this hotel. The premises are great and the room was so nice」
「This hotel is really beautiful. The room amenities were over the top and staff was great. Walking distance to shopping but also some lovely quiet neighborhoods and parks. We only had one night and wished for a longer stay! 」
「"Omotenshi" was good enough to enjoy the hotel life. People are good and breakfast was extraordinary!
The only problem was "twin bed " was not confirmed and I was obliged to upgrade the room to twin-bedded semisuit room w/extra chrge!
Anyway i like to stay Kempinski Munchen!」
"The Wi-Fi connection in my room didn't work. I asked the hotel reception to change the room, but I couldn't because all rooms were fully booked. While I understand this was unavoidable, but the lack of Wi-Fi was significantly inconvenient."