「I was very disappointed with the level of service provided by the front reception staff.
On multiple occasions, both when passing through the lobby to use the elevator and when leaving the hotel from our room, the reception staff were absorbed in their computer work and did not even acknowledge or greet us. This was particularly disappointing and did not reflect the level of hospitality I would expect from a hotel.
In addition, there was a persistent smell of wasabi in our room that did not go...
「I was very disappointed with the level of service provided by the front reception staff.
On multiple occasions, both when passing through the lobby to use the elevator and when leaving the hotel from our room, the reception staff were absorbed in their computer work and did not even acknowledge or greet us. This was particularly disappointing and did not reflect the level of hospitality I would expect from a hotel.
In addition, there was a persistent smell of wasabi in our room that did not go...
KENICHI