Family Hotels in Zhejiang from ￥11,121

"The staff was incredibly kind and helpful, the pool and gym were very nice. Quick to switch rooms on request, providing ample water, helping with recommendations, and the breakfast was incredible for the price(plus they allowed take away). Was the equivalent of a 4 or 5 star hotel in America. Truly a great experience. 5m drive to Westlake."

"The hotel is located by the beautiful west lake, it is super clean and very quiet. The hotel helped me to arrange a hotel taxi (super clean Audi). The taxi driver - Miss Zhang was not only drive us to the local interests, but also provide a lot of valuable information and outstanding services for us. Will definitely stay again next year, highly recommended."

"Reception counter staff attitude is very bad and not well trained"

"It's about 5 - 10 min walk from Subway station. There is a bus stop in front of the hotel, where you can take airport bus to the airport, need to buy ticket first at a tour agency nearby hotel (ask fo location at the hotel). Wifi is ok. "

"位置非常好，也非常安静，离西湖不到4公里。房间很大很舒适，下次去杭州还会住这家。"

"Excellent location, nice view, room tidy and clean. Got discount for hotel Chinese restaurant."

"Overall quite satisfactory for the price paid. The staff was friendly, helpful. They help the big group of us get taxis and provided luggage storage after checkout so that we could continue our visits till departure time. They also shared useful tips on good food nearby. The rooms were reasonable for the prices paid. The apartment location was great for visiting Westlake and surrounding attractions. Will recommend this Service Apartment to any visitor to Westlake."

"The westlake view of the nine floor room was amazing. "

"Great hotel for foreigners. The hotel and staff understand the need for North American guests and treat accordingly. Extremely great service that I have ever experienced in thousands of hotels I have stayed in my life. "

"I really wanted to love the hotel as much as I liked other Alila properties but it was a disaster. I understand that some people may have a good experience there but mine was a disaster. The mountains around are nice but the room was so filthy, it was just unbelievable. It is basically a resort one hour from Anji with nothing around so you are trapped there. being trapped in a nice place is fine for a few days but they rooms are ugly and disgusting, they are all smoking (despite what this...