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"Fantastic staff from check-in (slightly early with no additional charge/friendly & helpful), to wait staff, to check-out. Biggest negative was Bus Stop 15 does not exist anymore due to construction. IF it ever returns will be no earlier than 2027. "

"Clean room, good restaurant, friendly front desk staff and hotel provided chocolates in our room to celebrate our anniversary. Overall a great experience. "

"The staff were wonderful, beautiful hotel, great location and the beds were so soft and comfortable!"

"Great location"

"Beautiful hotel, lovely breakfast to set you up for the day. Staff were very helpful and location was excellent. "

"Comfortable and clean room with a nice view, walking distance to a few shops and restaurants, grwat breakfast ina cool room, great natural hot tub too. "

"Clean room, check in was quick, Natalia at the front desk was great!"

"The staff was very helpful and knowledgeable. The hotel clean and beds comfortable. The breakfast served each morning was very good to start the day with and the location great for walking to the shopping area, restaurants and harbour. I would definitely recommend it "

"Nice hotel , clean and spacious . We had rooms on the 13th floor which I did pay extra for but it was worth it for the amazing view including the northern lights on the last night . We ate in the burger bar on one night food was good and staff are lovely. Really friendly reception staff. Location is right next to bus stop 12 so very easy for tour pick up especially at 8am when it is really cold . Beds are soft and comfortable. Overall a great city centre hotel. "