ウエストバージニア州 ホテル

「Air conditioner didn’t work. Strong smell of smoke in halls and it our rooms」

「We were woken up by a guest threatening to kill another guest right outside of our room and when we called the front desk, the manager was incredibly dismissive of our safety concerns. We were told the guest was still in the hotel and if it happened again, police would be called. We expressed concern that the police were not called and that the guest remained in the building, however, the manager said it was “only a verbal dispute”. This type of behavior from guests is unsafe to other guests and...

「I enjoyed both the manager's reception and the breakfast. However was dissapointed in the pool water. It was too cold to swim in.」

「Nice place」

「Beautiful place to stay. Great bar atmosphere and staff.」

「The cabin was super clean and the beds were comfortable!! Having a hot tub was a bonus and extremely clean!! The staff was amazing, super helpful and just all around wonderful! So much to do in the area! So beautiful!!」

「We like the convenience to the services we need when we visit the area. Rooms are spacious and well maintained. Air conditioner was good. Bed was comfortable however I like a hard pillow, but my fault that I didn’t ask. I’m sure they would be accommodating.」

「入り口は分かりにくいが、全体的には満足出来る施設だと思います。 リゾートの名前をホテルにつけるだけあって、色々とおもてなしが出来る環境が揃ってます。 部屋が離れにある為（独立型のアパートメント）毎回外に出ないといけないのが少し不便でした。冬での利用の為とっても寒い。」

「Location was good. The room was clean. The breakfast was good. The only thing we thought was pretty marginal, was the TV picture / quality. But that was secondary because we didn’t drive down to the new River Gorge just to watch TV!—」

「ベッドが２つある部屋に泊まりましたが、清潔感があり適度な広さの客室、無料で美味しい朝食、そして手ごろな値段、大変満足です。」

「Staff, clean room, breakfast」

「THE STAFF AT MOUNTAINEER IS FRIENDLY AND VERY HELPFUL!」

「The hotel had basketball, Pickle-ball , they had a sauna hot tub ,swimming pool . The breakfast was excellent. Great variety of food. The hotel was very clean. The staff was extremely friendly and helpful. We loved it and can’t wait to go back. Parking was easy and free. It made our visit memorable」

「静かでシャワーも使いやすかった」

「Lovely Luxury with a spacious sunset suite. Very comfortable bed and sofa. Wish there were one or more sofa tables. staff were delightful, will definitely come again. Please add a cafe for guests not wanting a large expensive dinner. Breakfast Food was very good. Kitchen well equipped for beverage and snack storage, and very clean.」

「Nice clean rooms and a beautiful setting. The way we were treated was disappointing. One Example - My family were asked to stand to the side after ordering In coffee shop while locals were served and their food prepared and then after sometime we were told our items were no longer available. Please treat everyone with respect.」

「The front desk seemed to lack a n people skills, and the breakfast was not much to write home about. However, our room was very nice and was clean.」