ウエストバージニア州 ホテル

「Room was good, food was good, kids had fun.」

「One night stay after dropping son off to college in DC. The beds aren’t comfortable but I can usually deal with that, if that’s the only issue. However, after laying in the bed for a few minutes, I felt wetness coming up through the sheets from the mattress. It was urine, and not mine!! Where is the mattress encasement?? I thought most all hotels have them now to avoid bugs, I was wrong. So, I got up and showered off my body, put on new pjs, pulled all the blankets up and curled up in 1/4 of the...

「The chairs were stained. The bathroom tub had stains. It needs deep cleaning or an update.」

「It’s okay for one night stay .」

「入り口は分かりにくいが、全体的には満足出来る施設だと思います。 リゾートの名前をホテルにつけるだけあって、色々とおもてなしが出来る環境が揃ってます。 部屋が離れにある為（独立型のアパートメント）毎回外に出ないといけないのが少し不便でした。冬での利用の為とっても寒い。」

「Clean room, not so clean. The bathroom need a complete overhaul. Staff, Asked the front desk if they had another room besides the one she assigned. She said they were booked. She lied or was misinformed. Bar: you can keep it. Air-conditioning along with the fridge kept us up most of the night. Otherwise...it was terrible. But what do you expect for $80?」

「The hotel was amazing. We ate in the hotel and the food was exquisite! The staff were so helpful and warm and inviting. I can't wait to go back and take my mom.」

「.」

「Suggest retaining entire staff, unprofessional attitudes and unacceptable atire for a downtown hotel. Communication was severely lacking between front desk and valet. Scheduled a vehilce pick up at 0620, went to pick it up and the valet come to find out he doesn't open until 0700. Ideally promote to unaffiliated civilian.」