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"We went on a family trip to an NBA game. The hotel was 2min from the venue. We look forward to booking here again soon. "

"Everyone from the front desk to the bartender to the maid and the guy sweeping the floor was so nice to us. Genuinely nice—not forced or fake. In particular, the young gal that checked us in searched for the perfect room for my husband and me. “High floor, not near the elevators.” We got a corner room on the top floor that was fantastic. I wish I caught her name because she was terrific. The young guy (Zhou) at the bar took care of us our first night there. We were tired from driving all day so we decided to just eat in the hotel. He was prompt with menus and took our order right away. I asked for grilled chicken on my salad instead of the fried as was listed on the menu. “Yes, of course” he told me. Not only was he the main bartender, he was the full time waiter too. Our meals were delivered quickly and boy were they delicious. My grilled chicken was cooked perfectly and the mixed greens were crisp and fresh. My husband got a pulled pork sandwich, which was huge (and excellent he said) with a very generous portion of their seasoned fries. Zhou checked on us to make sure everything was good but in a subtle, effective, non-interruptive way. So professional. Zhou also took care of a to-go order for us during the week. We really appreciated him. And last, but certainly not least, was the valet David, who was so pleasant and easy to talk to. It was our first time in Memphis and he was very informative about the area. We really enjoyed chatting with him. Great valet!"

"The loft was beautiful, centrally located to everything, private, and they had everything I needed, including snacks! I recommend 10 out of 10 and I’ll be staying again!"

"Bathroom shower had hair in there"

"Spotless hotel with a very fun vibe. They thought of everything for the guests. Loved the decor and service was outstanding. Great location…walking distance to restaurants. Pet friendly…nice bar, and a good menu if you want to stay in the hotel to eat. We enjoyed our stay and will recommend."

"The staff and customers service here is unmatched.. thank you to everyone making our experience amazing "

"Nice hotel! Quiet and comfy. Wish the restaurant and bar had been open. "

"Cute place great food"

"The staff was super friendly throughout the entire place. We have an interior facing room which was so awesome. Hearing them close the store every night was cool. The bowling alley was better busy so definitely make reservations ahead of time. All hotel guests get a free express pass to the overlook which was a nice perk. The store is massive! One minute you're looking at clothing, then alligators, then boats, then fish. The place is filled with really great details to make you feel like you're emersed in an actual swamp. We stayed 3 nights which was perfect to mosey around the property and have 1 day throughout Memphis. Would definitely recommend!"