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"The team was very welcoming and helpful, Daniel was amazing checking in my daughter and her boyfriend, their 1st time in Cartagena and gave my husband and I very important important information while checking us out! At the restaurant, Shirley was an outstanding waitress!! Overall a great experience. One of our recommendations is for the Hyatt to invest on replacing the rooms’s refrigerators as they just don’t work…we were at a Hyatt earlier this year in Cancun, MX and unfortunately experienced the same problem."

"Very well managed. Everything and everyone was outstanding "

"Todo excelente! 5⭐️ Espero volver pronto!"

"Love the property, would definitely go back sometime in the future "

"All was very clean. Including the pool and facilities. "

"The staff at the hotel are very attentive, without exception! My stay was very satisfactory; they promptly attended to everything I requested. Thank you for making my trip unforgettable! 😎 Quienes trabajan en el hotel son muy atentos, sin excepcion! Mi estadia fue muy satisfactoria, atendieron pronto a todo lo que les solicite. Gracias por hacer de mi viaje algo inolvidable!!! "

"We had a very nice stay at the hotel with no complaints. The rooms were nice, the food at the restaurant was good, and being right on the beach was great."

"Centric, safe, close to restaurants.. good staff and good service."

"My second stay was even better. Additional pool and jacuzzi were added. Main Olympic pool is outstanding. Beautifully maintained spacious gardens. Professional and friendly service throughout the property. "