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Charleston Santa Teresa Cartagena
5.0 star property

Luxury Colonial hotel, walk to Clock Tower

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Charleston Santa Teresa Cartagena

Photo gallery for Charleston Santa Teresa Cartagena

Outdoor pool, open 7:00 AM to 6:00 PM, pool umbrellas, sun loungers
Front of property - evening/night
Classic Room, Courtyard View | Frette Italian sheets, premium bedding, down comforters, minibar
3 restaurants, breakfast, lunch served; local and international cuisine
Reception

Overview of Charleston Santa Teresa Cartagena

VIP Access
Reviews
9.2

Wonderful

Popular amenities

  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • SpaSpaSpa
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • Restaurant

Check out the area

Map
130001, Bolivar, Cartagena, Carrera 3 # 31-23, Centro Plaza de Santa Teresa
  • Popular LocationClock Tower6 min walk
  • Popular LocationWalls of Cartagena6 min walk
  • Popular LocationCartagena de Indias Convention Center10 min walk
  • AirportCartagena (CTG-Rafael Núñez Intl.)12 min drive

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks
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Room options

View all photos for Grand Suite

Grand Suite | Frette Italian sheets, premium bedding, down comforters, minibar

Grand Suite

Highlights

Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
TV
Hypo-allergenic bedding
  • 70 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room

Premier Room | Frette Italian sheets, premium bedding, down comforters, minibar

Premier Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, Balcony

Premium Room, Balcony | Frette Italian sheets, premium bedding, down comforters, minibar

Premium Room, Balcony

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
TV
Hypo-allergenic bedding
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Romantic Suite

Romantic Suite | Frette Italian sheets, premium bedding, down comforters, minibar

Romantic Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Frette Italian sheets, premium bedding, down comforters, minibar

Junior Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, 2 Queen Beds

Superior Double Room, 2 Queen Beds | Frette Italian sheets, premium bedding, down comforters, minibar

Superior Double Room, 2 Queen Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Classic Room, Courtyard View

Classic Room, Courtyard View | Frette Italian sheets, premium bedding, down comforters, minibar

Classic Room, Courtyard View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Master Suite

Master Suite | Frette Italian sheets, premium bedding, down comforters, minibar

Master Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
  • 58 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, Sea View

Classic Room, Sea View | Frette Italian sheets, premium bedding, down comforters, minibar

Classic Room, Sea View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • 25 sq m
  • Sea view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, Courtyard View

Suite, Courtyard View | Frette Italian sheets, premium bedding, down comforters, minibar

Suite, Courtyard View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Walk to Clock Tower

Outdoor pool, pool umbrellas

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Pool
Hot Tub
Spa
Parking included
9.4 out of 10, Exceptional, (826)
The price is ￥49,590
per night
May 19 - May 20
Sofitel Legend Santa Clara Cartagena

About the neighborhood

Cartagena

Charleston Santa Teresa Cartagena is located in Cartagena Walled City, a neighborhood in Cartagena, and is in the entertainment district and near a boardwalk/promenade. Clock Tower and Walls of Cartagena are notable landmarks, and the area's natural beauty can be seen at Bocagrande Beach and Blanca Beach. Looking to enjoy an event or a game while in town? See what's happening at Estadio De Softbol De Chiquinquira or Nuevo Bosque Softball Stadium. Kayaking and scuba diving offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and ecotours nearby.
Visit our Cartagena travel guideOpens in a new window

What's nearby

  • Bolivar Square - 4 min walk
  • Clock Tower - 6 min walk
  • Walls of Cartagena - 6 min walk
  • Cartagena de Indias Convention Center - 10 min walk
  • Bocagrande Beach - 17 min walk

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 13 min drive

Restaurants

  • El Baluarte San Francisco - 7 min walk
  • El Baron - 3 min walk
  • La Vitrola - 4 min walk
  • Harry Sasson - 1 min walk
  • Crepes & Waffles - 3 min walk

About this property

Charleston Santa Teresa Cartagena

Luxury historic hotel revitalized in 2021 and located in Cartagena Walled City
Close to Clock Tower and Cartagena de Indias Convention Center, Charleston Santa Teresa Cartagena provides a rooftop terrace, designer stores on site, and laundry facilities. Treat yourself to a manicure/pedicure, a facial, or a body treatment at the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, and local and international cuisine. In addition to a bar and a gym, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
Other perks at this hotel include:
  • An outdoor pool with sun loungers, pool umbrellas, and a lifeguard on site
  • Buffet breakfast (surcharge), free bicycle rentals, and airport pick-up service (surcharge)
  • A front-desk safe, massage treatment rooms, and tour/ticket assistance
  • Multilingual staff, bicycle tour information, and luggage storage
  • Guest reviews give good marks for the helpful staff
Room features
All 87 individually furnished rooms offer comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like iPads and pillow menus.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding, Frette Italian sheets, and down comforters
  • Bathrooms with rainfall showers and designer toiletries
  • 55-inch TVs with Netflix, streaming services, and satellite channels
  • Free infant beds, daily housekeeping, and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour airport pick-up shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available for a fee: USD 27 for adults and USD 27 for children
  • 3 restaurants
  • A bar/lounge
  • Couples/private dining

Restaurants on site

  • Harry`s Cartagena
  • La Terraza
  • Plaza Santa Teresa

Things to do

  • Bicycle tours
  • Designer stores
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Outdoor pool
  • Shopping

Family friendly

  • Free crib
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Computer station
  • Conference center (2,626 square feet of space)

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1996
  • Colonial architecture
  • Designated smoking areas (fines apply)
  • Lifeguards
  • Reception hall
  • Renovated entire property - October 2021

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels

Entertainment

  • 55-inch TV with satellite channels
  • iPad
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 100.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. This is included in the price displayed. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 27 for adults and USD 27 for children
  • Airport shuttle fee: USD 19 per vehicle (maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 7:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Cartagena Charleston Santa Teresa
Charleston Santa Teresa Cartagena
Charleston Santa Teresa Cartagena Hotel
Santa Teresa Cartagena Charleston
Charleston Hotel Cartagena
Hotel Santa Teresa Cartagena
Santa Teresa Cartagena
Charleston Santa Teresa Hotel
Charleston Santa Teresa
Charleston Santa Teresa Cartagena Hotel
Charleston Santa Teresa Cartagena Cartagena
Charleston Santa Teresa Cartagena Hotel Cartagena

Frequently asked questions

Does Charleston Santa Teresa Cartagena have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–6:00 PM.

Is Charleston Santa Teresa Cartagena pet-friendly?

No, pets are not allowed at this property.

How much is parking at Charleston Santa Teresa Cartagena?

This property doesn't offer parking.

What time is check-in at Charleston Santa Teresa Cartagena?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Charleston Santa Teresa Cartagena?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Charleston Santa Teresa Cartagena provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of USD 19 per vehicle applies.

Where is Charleston Santa Teresa Cartagena located?

Located in Cartagena Walled City, this luxury hotel is within a 10-minute walk of Parque de La Marina, Clock Tower, and Walls of Cartagena. Cartagena de Indias Convention Center and Bocagrande Beach are also within 1 mi (2 km).

Charleston Santa Teresa Cartagena Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 455 out of 608 reviews" "
Rating 8 - Good. 101 out of 608 reviews" "
Rating 6 - Okay. 26 out of 608 reviews" "
Rating 4 - Poor. 12 out of 608 reviews" "
Rating 2 - Terrible. 14 out of 608 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

gehrig, Chicago

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very expensive but it is deluxe. Right now the hotels big problem is the DJ bands playing across the street and there is no way to sleep. They played past 130am. Appears that this is a current issue for this high end hotel and upsetting guests who want to sleep. We ended up changing rooms which is a major pain. Got a smaller outdated room and no lower rate. Guest services/concierge is truly amazing. Incredible service. Bellmen as well.
Stayed 2 nights in Jan 2024

10/10 Excellent

Susan, NEW YORK

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

Vyacheslav

Stayed 1 night in Nov 2023

2/10 Terrible

Lorena

Disliked: Property conditions & facilities
Stayed 6 nights in May 2023

10/10 Excellent

Alex

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hands down, best hotel I’ve been to and I’ve travelled everywhere. Amazing food, service, view 10/10 Im going back in 2 months.
Stayed 4 nights in Sep 2023

10/10 Excellent

Julio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel friendly staff awesome location!
Stayed 5 nights in Sep 2023

10/10 Excellent

Carolina

Stayed 3 nights in Aug 2023

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this hotel for 4 nights, and everything was great - food, drinks, & service.
Stayed 4 nights in Aug 2023

8/10 Good

Jessika

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
coconut lemonade is a must have
the coconut lemonade is the best thing here! overall, it was a great experience. lots of history in this hotel... we had a great time. the breakfast buffet was very tasty. feels very lux with all the fresh flowers in the lobby and pool area. very clean as well. will definitely stay here again.
Stayed 2 nights in May 2023

10/10 Excellent

Angeline

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was heavenly! I love everything about the hotel!
Stayed 4 nights in Jul 2023