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Charleston Santa Teresa Cartagenaの概要

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Outdoor pool, open 7 AM to 7 PM, pool umbrellas, sun loungers
Outdoor pool, open 7 AM to 7 PM, pool umbrellas, sun loungers
Outdoor pool, open 7 AM to 7 PM, pool umbrellas, sun loungers
Terrace/Patio
VIP Access

Charleston Santa Teresa Cartagena

5 out of 5

4.6/5 Wonderful

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • プール
  • WiFi 無料
  • 冷房
  • スパ
  • レストラン
  • ジム

Cleaning and safety practices

  • 消毒・除菌剤で清掃
  • 非対面式のチェックイン
  • 前後のお客様の入室間隔が 48 時間以上

周辺ガイド

    人気の観光スポットClock Tower徒歩 6 分
    人気の観光スポットBocagrande Beach徒歩 14 分
    人気の観光スポットIndia Catalina Monument徒歩 14 分
    空港Cartagena (CTG-Rafael Nunez Intl.)車で 19 分

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このエリアについて

Cartagena

Located in Cartagena's Cartagena Walled City neighborhood, Charleston Santa Teresa Cartagena is in the business district and near the airport. While the natural beauty of Bocagrande Beach and Marbella Beach can be enjoyed by anyone, those looking for an activity can check out Port of Cartagena. Looking to enjoy an event or a game while in town? See what's happening at Estadio De Softbol De Chiquinquira or Nuevo Bosque Softball Stadium. Kayaking, scuba diving, and snorkeling offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours nearby.
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Popular Location

周辺情報

  • Caribbean Naval Museum - 徒歩 1 分
  • San Pedro Claver Church and Convent - 徒歩 2 分
  • Clock Tower - 徒歩 6 分
  • Bocagrande Beach - 徒歩 14 分
  • India Catalina Monument - 徒歩 14 分

交通案内

  • Rafael Nunez Intl. Airport (CTG) - 13 min drive

レストラン

  • Where to eat
  • Cafe Colonial – Open daily.
  • La Terraza – Poolside restaurant with a bar offering Caribbean cuisine. Serves lunch and dinner daily. Kids' menu available.
  • Harry Sasson Restaurant – Garden-view fine-dining restaurant with a bar offering international cuisine. Serves lunch and dinner daily.
  • Plaza Santa Teresa – Alfresco dining restaurant offering international cuisine. Serves dinner daily, happy hour available. Kids' menu available.

この施設について

Charleston Santa Teresa Cartagena

Luxury Cartagena hotel in Cartagena Walled City, walk to Clock Tower
3 restaurants, a full-service spa, and an outdoor pool are available at this hotel. WiFi in public areas is free. Additionally, a 24-hour health club, a bar/lounge, and a poolside bar are onsite. All 87 individually decorated rooms feature free WiFi and iPads. Comforts include Egyptian cotton sheets and down comforters, and guests will also appreciate thoughtful touches like espresso makers and bathrobes.
Charleston Santa Teresa Cartagena offers 87 accommodations with iPads and MP3 docking stations. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. Cable television is provided. Guests can make use of the in-room espresso makers and minibars. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool, a 24-hour health club, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Santa Teresa has 5 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a spa tub and a steam room.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

施設の設備

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10 AM: USD 23 for adults and USD 23 for children
  • 3 restaurants and 1 coffee shop/café
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • 24-hour health club
  • Free bicycle rentals
  • Full-service spa
  • Outdoor pool
  • Shopping
  • Yoga classes

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Conference center (2626 square feet of space)
  • Meeting rooms - 3

Outdoors

  • Pool sun loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage/treatment rooms
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

客室の設備

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 55-inch TV
  • Cable channels
  • iPad
  • MP3 dock

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Free newspapers
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Turndown service

ポリシー

チェックイン

Check-in from 3 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

チェックアウト

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

チェックインに関する特記事項

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

改装と休業

This property is closed from March 1 2020 to March 25 2021 (dates subject to change).

アクセス方法

Staffed front desk

ペット

Pets not allowed (service animals welcome)
Service animals are exempt from fees

お子様およびエキストラ ベッドのご利用について

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for USD 100.0 per night
Cribs (infant beds) are available for USD 117.0 per night

宿泊施設で利用可能なクレジットカード

重要事項

サービス料

You'll be asked to pay the following charges at the property:

  • For stays on or after January 1, 2022, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

We have included all charges provided to us by the property.

オプションの追加料金

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 23 for adults and USD 23 for children (approximately)
  • Airport shuttle fee: USD 20 per person (one-way)
  • Airport shuttle fee per child: USD 10 (one-way), (up to 10 years old)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: USD 117.0 per night
  • Rollaway bed fee: USD 100.0 per night
  • Facilities fee: USD 12 per accommodation, per night and includes use of: spa tub; spa; swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

ご宿泊に際して

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

その他の情報

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Pool access available from 7 AM to 7 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

宿泊施設の別名

Cartagena Charleston Santa Teresa
Charleston Santa Teresa Cartagena
Charleston Santa Teresa Cartagena Hotel
Santa Teresa Cartagena Charleston
Charleston Hotel Cartagena
Hotel Santa Teresa Cartagena
Santa Teresa Cartagena
Charleston Santa Teresa Hotel
Charleston Santa Teresa
Charleston Santa Teresa Cartagena Hotel
Charleston Santa Teresa Cartagena Cartagena
Charleston Santa Teresa Cartagena Hotel Cartagena

よくある質問

4.6
Wonderful
Rating 5 - Excellent. 318 out of 438 reviews
5 - Excellent 73%
Rating 4 - Good. 83 out of 438 reviews
4 - Good 19%
Rating 3 - Okay. 19 out of 438 reviews
3 - Okay 4%
Rating 2 - Poor. 8 out of 438 reviews
2 - Poor 2%
Rating 1 - Terrible. 10 out of 438 reviews
1 - Terrible 2%

4.8/5

Cleanliness

4.6/5

Staff & service

4.5/5

Amenities

4.6/5

Property conditions & facilities
Write a review

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gran ubicación hotel de primera en todos los sentidos personal amable
Stayed 6 nights in Apr 2021

4/5 Good

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in fantastic location. Be prepared to be heckled as soon as you step out of hotel.
Stayed 9 nights in Apr 2021

1/5 Terrible

Stayed 3 nights in Mar 2020

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very friendly and helpful staff.
Stayed 5 nights in Mar 2020