Waterpark Hotels in Mexico and Central America from ￥36,158

"Staff is friendly and helpful. Rooms were cleaned everyday and they would leave 2 bottles of water everyday. It is an old hotel, I believe its 119 years something like that. We stayed in a 2 bedroom room. It had a mini bar, an iron and ironing board. Beds were very, very soft, and shaky, they felt like water beds. Restroom was small, we had a bathtub. Shower head had a lot of pressure that the water would splashed everywhere and we had to put towels on the floor as there was a lot of water. "

"It’s a great hotel"

"Ok"

"Great location comfort and style"

"The bus that was paid for never came. Our flights were delayed so arriving on time wasn't happening. We had to call for a shuttle from airport to our hotel because the orginal bus did not watch the flights to realize flights were delayed a bit. The room was disgusting with stain on chairs and we found a ton of roaches at the bed areas. The front desk did not want to change our roomuntil we showed a video of all the roaches running around. The topper was one of us was on the balcony in the room when house keeping came in and didnt know they were there and started going through his wallet stealing cash. When he confronted her, she dropped the wallet and ran out of the room. It turns out everyone we were with checked and notice they were missing cash, gift cards, etc. House keeping robbing visitors blind. Everyone on that staff should be fired. We will never stay there again. Very disappointing "

"Thee best staff!! i loved Jose and Arturo so sweet and took great care of me. I went solo and felt so safe"

"Was a good resort"

"The entire resort is immaculate. The staff were super friendly, courteous (everyone says "hola" as they pass) and efficient. The staff activity team "

"We really enjoyed our 5-day stay here, the hotel is centrally, located to many of the tourist attractions. I got upgraded and had access to the business lounge where they had breakfast and evening snacks which we really enjoyed. Also fell safe while walking in the night around the hotel area. "