Search Hotels in La Vallée-du-Richelieu Regional County Municipality

"amazing"

"I love the Mount Royal Omni. The breakfast place is first class, the decor is elegant, and the location perfect. I had one of the largest suites for my family that I have ever had, with two bedrooms and a living room. One of the few hotels I look forward to going to. "

"The stay was great, we even booked for a 3rd night, unfortunately, breakfast the second morning was underwhelming. Eggs were overcooked and staff was not attentive at all. Asked for a glass of orange juice twice to two different staff members and was promptly ignored. We received our food and was not asked for anything else. No new cream for our coffee, nothing. First day was great. Even got coffees to go! 2nd day not so much. "

"The hotel was good it was close to everything... The staff was nice."

"Price and location is the key for me."

"We had a concerning experience during our stay due to a front desk error. We had already checked into our room the day prior, but another group was somehow assigned the same room. While we were inside, that group attempted to enter using their key, which was unsettling. If we hadn’t been in the room at the time, they would have been able to enter without us knowing, which raises concerns about room security. When we spoke to reception, they acknowledged it was their mistake and explained there had been a mix-up because both reservations had the same (or very similar) name. While we appreciate the explanation, this is something that should have been avoided. Would also like to add when we returned back to the room, a pair of used blue plastic gloves had been left behind, which was unhygienic and reflected poorly on the cleaning standards. Overall, the situation left us feeling uncomfortable, and the response did not fully reflect the seriousness of the issue. Unfortunately, there was little effort to make this right, and no meaningful compensation was offered despite the seriousness of the situation."

"We had a terrible night, as two parents that are on vacation and hoping to get a good nights rest, we were woken up twice in the middle of the night by faulty smoke alarms. Staff never apologized or ask how our stay was when checking out."

"Did not have breakfast at the hotel"

"Nice location downtown. Great room. Lot of younger children and families so may be more ideal for family units. "