エル・パソ郡 ホテル

「客室に入ると独特の臭いがした。換気をすればましになるかと思い、窓を開けようとしたが開かなかった。部屋を変えてもらうことも考えたが、必ずしも臭いのしない部屋に交換されるという保証もなかったのでそのままにした(臭いは、個人差があるので説明が難しい)。 昼夜の寒暖差のある時期だったので、エアコンを冷房から暖房に切り替えたら、異様な臭いが発せられたので、エアコンを停止し、窓は開かないので入口のドアを開放した。しかし、エレベーターの真ん前の部屋だったので空気を入れ替えるほど入口のドアを開放することはできなかった。 一番残念だったのは、フィットネスルームを利用できなかったこと。部屋の電気は点くのに、マシーンはどれも電源が入らなかった。フロントに確認したら「サーキットブレーカーがダウンしているのだろう。残念だが、今日はメンテナンスは休み」と告げられた。ジムが利用できるということで、このホテルを選択したのに本当に残念だった。」

「Overall, we had a wonderful stay at Cheyenne Mountain Resort. The property is beautiful, well-maintained, and offers an excellent variety of amenities. The staff throughout the resort was exceptional—everyone we encountered was friendly, kind, attentive, and quick to respond to any requests. The resort itself is very clean, and we especially enjoyed the aquatic center, private lake, and other recreational amenities. The restaurants were also very good, although we felt the prices were a bit...

「Ok Brian at customer service was awesome.id like to mention two guys that really made our dining experience amazing at the moose head world tour buffet tall blond guy he’s a line cook very friendly and I would Consider the heart behind the moose head Lounge then there is the tall medium length dark skinned guy super friendly great customer service I know I do these men an injustice by not knowing their names but if you take the time just say thank you to the staff with an emphasis on the...

「モーテルが少し良くなったくらいの宿。朝食ももう少し工夫が欲しい。」

「The staff was incredibly helpful with all of our questions, and the check-in process was very fast. The room itself was clean and everything looked great. The only downside was that there was a noticeable food smell inside the room when we arrived. Other than that, we had a good stay!」

「We stayed here for two nights. Our room was ready to occupy late, and we waited an hour after check in to receive our keys. That was disappointing. Then when we got to our room, it felt like the AC hadn’t been run in days. It was hot and took hours to cool off. We had to open doors in July to get the room to cool down. After those mishaps, though, we began to fully enjoy our stay. I would doubt those issues are repeated for others. So, I enthusiastically recommend this resort. If all goes well,...

「Excellent and professional staff.」

「Liked the room, hated that the pool was not open and that we were told the hot tub was and we all got ready just to be told that it was closed too. Hate how cold the make the lounge are in the evening」

「Beautiful grounds and fantastic staff with incredibly convenient location.」

「Everything was wonderful. Perfect getaway!」

「コンピューターがダウンしていてチェックインに時間がかかった。タクシーか必要だったがホテルのポリシーで呼ぶ事ができないとタクシー会社の名刺をわたし自分で連絡してくれといわれた。周りにレストランもないのにホテルにはバーしか無く提供できる食事はピザ、サンドイッチ、サラダぐらいです。周辺にレストランがあればいいのですが周りに何も無ければ、ホテル内に食事を提供するレストランがほしい。」

「The property, room and all amenities were clean. The staff was friendly and extremely helpful. This location was close and very convenient to get to the places I visited. I would definitely stay here again!」

「A very nice property with a large lobby. While there are ample places to eat, have a drink, sit down, connect, there is a curious lack of soft materials and a coziness. The lobby feels very "corporate."」