ダマハグア のリゾート

「Good」

「Cheap hotel and cheap experience 」

「Great buffet! Love the desserts!. They have good activities through out the day starting at 10:00 am. At night great music. We had one night DJ second night live music.」

「We really wanted to like this hotel. Before we even got here, I called with short notice to he fair to arrange transportation, the first person told us it had to be done 3 days earlier and the other one 1 week earlier. Is not stated anywhere. They gave me a taxi driver phone number and he was great! We got to our room and it was nice, the door a little hard to open and the balcony sliding door it was hard to open too and made a really loud noise. After a day the door wouldn’t open anymore and...

「The room was so comfortable and clean. They put two small bottles of beer and two types of soda in the fridge everyday. Almost all of the restaurants were good. But do not choose the italian restaurant. Because the cooks do not know hot to cook real italian dishes and forget your order having a chat. Except for that we will go back again to this resort.」

「Subject: Reservation Cancellation and Refund RequestDear Puerto Plata Lifestyle I am writing to inform you that we will not be able to attend the hotel under the current conditions provided. Despite multiple attempts via phone and email to cancel due to misleading advertising and unclear refund policies, we have not received any response.We kindly request a full refund of the amount paid for the reservation, as well as reimbursement for any incurred expenses. Furthermore, please be advised that...

「The Staff were rude and disrespectful. We tried to explain the situation amicably but they did not try to compromise or make us their customer feel welcome. We booked a 1000 sq ft room with 2 available beds shown in pictures but instead were given a room less than half the size. Obviously we weren’t happy but instead of trying to solve they escalated the situation by telling us they could not do anything to accommodate the reservation seeing as though the room they gave us only had one bed. Also...