クリスタル スプリングス ホテル

「It was a beautiful hotel. Clean, no weird smells. Spotless lobby Coffee and water 24 hours and eve a little snack bar. On my minor inconvenience was the charging stations didn’t work.」

「Easy to get to easy check small town feeling」

「I will neverrr in my life will i ever stay at this hotel ever again in my life. I was displaced from my home due to my neighbor starting a fire and the manager thought it was cool to crack a rude joke “just don’t burn our hotel down” umm excuse me? Then at breakfast, i noticed other people had their dogs, no one said a word to them. I assumed oh, it must be a thing and it was okay. While we were in the lobby with my dog… the manager said something to us. I moved him but I thought it was funny...

「The room had so many amenities for a hotel in room kitchenette.」

「This hotel was conveniently located near the airport.」

「Fabulous place, recently renovated and super clean. Close to restaurants and shopping in a great little community. Easy drive to Grand Rapids. Will stay again if in the area!」

「They double charged me and refuse to give me a refund!! Do not go there!!」

「Tremendously kind and helpful team of employees! We were treated with respect and courtesy every step of the way. Special shout out to Hailey, Emma, and ALL the housekeeping staff!!! Went above and beyond, while under stressful circumstances- way to overcome and make sure all guests were as comfortable as possible. Y’all rock!!」

「Everything was beautiful high end new and just a lovely place to stay. The only concern was the roof top bar when chairs moved across the floor you could hear it in the room. However the high end bed, pillows, and linens along with a quiet a/c made falling asleep so much easier than many places we’ve stayed before. Thank you!」

「Very good breakfast. Very quiet rooms. Friendly staff」

「Great」

「Rooms were spacious very clean. Great breakfast. All staff very friendly and helpful. We would stay again.」

「To begin with the property charged my card twice( unresolved) issue . They said the system is down. The first night the room smelled like someone smoking all night in the room and sprayed air freshener, muggy and no air circulation in the room. The front desk staff they will tell you the system is down and o well.」

「Location is great. Easy to downtown and also John Ball Zoo. Staff, (shout out for Tina) but all very friendly and helpful. The room was quiet but the bed was not comfortable. Starbucks was a short walk.」

「GREAT」

「As advertised」

「Clean」