ベルモントのアパートスタイルホテル

「I'd like to use a hot tub while visiting.」

「Rude staff. Banging on peoples doors. Entering rom without knocking... would not stay there in the future.」

「When we arrived at 1:30 AM, their "servers were down" but it really appeared like the person at the counter was high and had no idea what they were doing. They called multiple people and after about 30-40 minutes the computers were up and we got into our room. ZERO apology for the wait, ZERO anything offered for the inconvenience, just a room key and she disappeared back into the cave behind the counter. The hallway stunk, the carpet looks like its 100 years old and the place in general looks...

「Staff was great, room clean, bed comfortable, restaurant was excellent」

「冷蔵庫が無くて、残念だった」

「My husband and I love staying here every time we come to Grand Rapids.」

「Nothing specific」

「The room was very clean and spacious, and the hotel was very clean. Modern amenities. Only complaint is that our friend got a cut and was bleeding and the hotel staff said there were no bandaids or med kits on site. So we had to leave the hotel to purchase bandages」

「This is a really modern hotel, one of the nicest rooms I've ever been in, definitely will stay again」

「It was cold! No cleaning, no towel change, no amenities replenished. Bed making only once out of 6 nights.」