We actually never left the property so I don’t know.
Joseph W
2024 年 5 月に 5 泊滞在
10/10 (非常に良い)
JULIO
2024 年 5 月 31 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The best
JULIO
2024 年 5 月に 3 泊滞在
10/10 (非常に良い)
Mariel Vega
小さなお子様連れの家族旅行
2024 年 5 月 30 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
El hotel está espectacular, mi unica sugerencia es el area del bufet, las comidas están falta de sabor. Fuimos al restaurante El Dorado y todo muy bueno.
Mariel Vega
2024 年 5 月に 3 泊滞在
10/10 (非常に良い)
Anayara
小さなお子様連れの家族旅行
2024 年 5 月 29 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Property itself is updated and beautiful. Plenty of activities for the entire family. The pool area is well attended. Kids pool and play area kept my toddler busy all day. Many options for dining. Service was great and everyone was friendly and helpful.
Anayara
2024 年 4 月に 5 泊滞在
2/10 (非常に不満)
Anisuz
カップルで旅行
2024 年 5 月 27 日
気になった点 : スタッフとサービス
The service is very bad. They don’t care about service or customer. Terrible service I ever had. Almost every guest was complaining. The staff were rude. I think they don’t have sufficient staff
Anisuz
2024 年 5 月に 2 泊滞在
10/10 (非常に良い)
Marina
カップルで旅行
2024 年 5 月 26 日
Beautiful resort, good beds, nice clean facilities, amazing spa, good food
Marina
2024 年 5 月に 6 泊滞在
10/10 (非常に良い)
Rexie、Fallbrook
2024 年 5 月 24 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Rexie
2024 年 5 月に 3 泊滞在
6/10 (普通)
Henry
家族旅行, グループ旅行
2024 年 5 月 21 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Staff was amazing but the air conditioning in the room was not great it was warm throughout the day and would be cooler at night. I upgraded to premium alcohol but it was not worth it as there weren’t much places to access them. The tile in my room were damaged but not a big concern.
Henry
2024 年 5 月に 3 泊滞在
8/10 (良い)
Shelbie Brooke
家族旅行, グループ旅行
2024 年 5 月 21 日
Came to Grand Palladium for a Wedding Site Visit. Property was incredible. Spa was amazing. Staff was super friendly, and helpful. The property is very large, and spread out. Getting Cart service was challenging. For anyone unable to walk up inclines take that into consideration. We will be returning in December for the wedding and very worried for our elderly guests getting to and from locations. Upon arrival we have several issues with getting checked into our room. The concierge was very apologetic and gave us a complementary boat ride for our group. IT WAS AMAZING!!! We intend to book the boat ride for our guests whenever we return, Danny was incredible! Looking forward to return, hoping check in and cart services will go smoothly next time.