「We were a family of five, including two young children. Upon check-in, we found the apartment in an extremely dirty and unacceptable condition. Furthermore, basic amenities were completely missing for a 5-person group. There were not enough pillows or blankets provided, leaving our young children without essential bedding.
I called customer service during our stay to request additional blankets and pillows. I was promised a callback, but no one ever contacted us back, and the issue was...
「We were a family of five, including two young children. Upon check-in, we found the apartment in an extremely dirty and unacceptable condition. Furthermore, basic amenities were completely missing for a 5-person group. There were not enough pillows or blankets provided, leaving our young children without essential bedding.
I called customer service during our stay to request additional blankets and pillows. I was promised a callback, but no one ever contacted us back, and the issue was...
Yeganeh