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"Everything was great"

"Hotel shuttle service was a great amenity. The drivers were all so friendly and helpful. "

"Close to everything, 1 block from king street and right across from the visitors center. Rooms were small and did not have a refrigerator, FYI. Staff was friendly and the free breakfast was good. Not a bad stay."

"Best location "

"Great staff"

"Decent place to stay"

"Great location, service good, free breakfast, and valet was great. Just one major dealbreaker, incredibly loud crashing and banging sounds from above that shakes the room and can wake you from sleep often starting in the early hours and going all day. Have seen this in other reviews but took the gamble and have to say it’s genuinely why I would never stay here again, not sure if it’s poor building quality or something else but wouldn’t recommend for this reason."

"They advertise a terrace for hotel guests. It seemed to us that this would be a side terrance to the upstairs restaurant and terrance. Nope! Looked for 20 minutes, then found an empty terrace with no services or furniture to sit on - that was it. This should be disclosed for a 'lux' hotel. The breakfast basket, meh! Cheap looking croissants, green bananas :| No this is not what we are used to when we book luxury hotel. The room was spacious but freezing! The property dingy in places, elevator scuffed. Nothing said wow. Some of the staff was trying to be helpful and cheerful, but this is not a hotel I can recommend. We stayed in another hotel for the rest of our stay in Charleston and that was a wonderful experience. Similar price point, but whole different experience."

"Very clean room. Housekeeping stopped by twice daily to check"