Find hotels near Charles Street, Boston from ￥27,734

"Not what was sold to me"

"We loved our stay at the Seaport Hotel. Everyday it was clean and welcoming. Staff was so kind and made us feel like we were at home every time we came back to the hotel. Also wonderful harbor views from most of the rooms. "

"Hotel is not at all as advertised in hotels.com."

"The hotel staff were terrific from check-in to bartender to valet and housekeeping. We were there for a Berklee graduation and the location is great. The room size is large, particularly compared to hotels in NYC where we typically stay. Two downsides: One, the hotel listing on Expedia says there is a pool. There is no pool. Two, the hotel elevators can't accommodate a large number of guests. They're easily overloaded, making getting in and out of the hotel a very slow process, sometimes waiting for 2-3 elevators to find one with room for extra passengers. "

"I came here to see a comedy show with my sister for the weekend (we’re in our mid-30s). It was our first time in Boston! We got out of the taxi and were so excited when we pulled up to the hotel and that excitement quickly wore off once we got to the front desk… The man who checked us in at the front desk was completely rude. We got to our “double queen superior room” and it was anything but. The walls were all scuffed up and two of the three lamps in the room had lightbulbs that didn’t work. I called and asked if we could have a different room and they obliged, but besides the lights working, it wasn’t much better. The dings on the wall and paint on the mirror were just crazy to me! I’ve stayed in numerous Hiltons over my years, and can’t believe how rundown this room was! Our experience with staff over the next two nights did not get any better… the bartender (his name began with a P) was SO RUDE! Annoyed we asked to take our picture, then proceeded to move my phone which was in front of me to grab my receipt and look at how much I tipped him. We spoke with another couple later that evening and they also expressed how rude the staff was. Beds were old and hard. If I would have had the budget, I would have went and stayed somewhere else the second night. While the location is prime, I cannot recommend this hotel and would not stay here again the next time I’m in Boston."

"The ceiling in our room(678) had cemented debris falling down coz it wasn’t finished ."

"This was my fourth time staying here. Beds are so comfy! My only complaint that there is not tub or divider between the shower and the rest of the bathroom floor. The shower curtain was so short. Water just poured out of the shower and across the bathroom. There are no shelves in the shower for soap, shampoo, or a razor, and they store all of the clean towels IN the shower on a rack. I took them all out and put them on the floor and you guessed it - the overflowing shower water soaked them all. Also the bathroom could use a trash can. The "closet" armoire was all scratched up and the area to hang your clothes on hangers was tiny. Very weird. I also ordered bacon and potatoes for breakfast but they forgot my potatoes."

"Came as advertised, would stay again"

"Nice room. Bathroom down the hall is different but ok. Bathrooms need better cleaning between use. They don’t empty the trash which sometime smells "