キャッスルウッド ホテル

「they do not keep the property of or facilities clean. There is so much trash outside, in flower beds, along curbs. And inside they must only vacuum certain days. Room was clean and comfortable. A/C in room stayed tepid but had no desire to load up and move to another room. He said he would get maintenance to look but guess they didn't as was still not cool when we returned. Female desk clerk offered new room (nope) and then a box fan. That made the nights better. Breakfast was amazing. ...

「5泊もしたのに1度も室内清掃が実施されず、がっかりした。部屋には3日に1度は実施される旨の表示があったし、以前、利用した時は実施されていたのに、非常に残念だった。もう、次回からは使用しないと思う。」

「Great stay」

「Clean rooms and location near Tesla chargers.」

「部屋はいままで泊まってきたホテルの中で1番清潔感がありました。また従業員全員、笑顔が素敵で対応も良かったです。」

「Excellent hotel with impeccable service. Everything was very clean, comfortable, And the staff was super attentive. Totally recommended.」

「朝食バウチャーは、どのメニューでもバウチャーに収まるようにしてほしいのが正直なところですね。」

「Faucets in bathroom and in shower were broke, tub didn’t drain. Needs updating and maintenance. Staff was friendly and kind.」

「When we arrived there was a $25.00 cleaning deposit (supposed to be refunded but still on my credit card account), a &3.00 parking fee (which was removed upon mention at departure), a charge for breakfast $5.00 each for cold bar or $16.00 each for cold and hot bar). We have never encountered these extra charges anywhere. Is this the new normal」

「very quiet place. Its a golf club but has very nice rooms. beautiful area to walk and relax.」

「The room was exceptionally clean, and we were delighted with all the thoughtful details. The gentleman at the front desk was highly professional and greeted us with a warm smile. All the families in our group has great comments as well. This is easily one of the best hotels we’ve stayed at this year during our many trips. Highly recommended!」

「Nice and big 2 bed/2 bath. Conveniently located. Sofa was not the most comfortable.」

「Love the hotel was very well taken care of and it was located very close to my family I was visiting.」

「We didn’t end up staying here.」