ベルカロ ホテル

「Clean room, but Mountain View was unviewable due to windows being very dirty on the outside and the plastic film that comes on the windows when they are bought from the factory never having been removed. Otherwise it was a good experience and friendly staff 」

「最高」

「My flight to denver was delayed 5hours more. Airport shuttle between this hotel and terminal is only one by hour. so my stay would be only 2hours. I decided to remain Jeppsen terminal and tried to cancel myreservation. but unable to contact hotel staff.so I asked Expedia to contact them.But they also did not contact hotel staff. Finally. nothing refunds.」

「空港から便利で シャトルバスも24時間運行しているので、早朝3:30に出発する必要がありましたが スムーズに移動出来ました。スタッフの方も フレンドリーに対応していました。」

「テキストの返信もとても早く、シャトルバスも分かりやすくて空港から問題なく乗れました。ホテル化は出ているシャトルバスは朝6時半からで、朝食も早くから準備されてるので食べてから出発できました。1つ不満点は、窓が壊れていて隙間があり、ビュービューと隙間風の音がうるさかったので、部屋をかえてもらおうか迷いましたが、荷物などをまた動かすのも面倒だったので我慢しました。建物は古いです。」

「朝食を５時からスタートして欲しい。」

「Staff was super cool, clean rooms not the best when it comes to not hearing your neighbors but still cool」

「This is a very convenient location, situated between Boulder and Denver and just off the highway. It's very quiet and has a great gym, breakfast, and laundry facilities. The staff was great!」

「.」

「I travel often for work, so I really value professionalism and customer service when staying at a hotel. Unfortunately, that was the weakest part of my experience here. During my stay, I asked for help with the laundry facilities and later with the computer/printer, and in both cases the front desk staff was not very helpful or service-oriented. The overall attitude felt indifferent rather than welcoming. I also had an issue with the airport shuttle. My understanding was that it was scheduled...

「Very clean, staff friendly. Surprised by $11/night parking fee & even more surprised by the $22 charge on my card! I arrived at 9:30 pm & left next day at 6am. (One night stay) but was charged $22 because, I guess, I checked in one day and checked out on the 2nd day. I had no time or energy to fight this charge because it is an independent company that manages the parking fee. I won’t be staying at this hotel again. 」

「Overall good, but there must be crime in area as doors all locked except front door. Annoying for those rooms at the other end of hotel. No fan in bathroom. Staff great. 」

「Clean room and good a/c」