Search Chalets in Capitol - Saratoga Region

"Had a fantastic stay here, wonderful welcome from Brian on the front desk, and also a complimentary upgrade to a suite which was a very nice surprise. All the staff were great and the hotel is lovely. Enjoyed the gym and the indoor pool area. Good location to explore lovely Saratoga Springs for our short stopover on the way to NYC."

"The room was wonderful. Super large, clean amazing bathroom and front foyer to relax after the great walk in shower. Very roomy. Great. I loved that the Brewery was next door which was amazing."

"Pretty decent property for that price"

"This property is not close enough to downtown Saratoga Springs to be this expensive off season. I paid $170 for one night, and the room was just flat out depressing. Old, loud AC and heating system, and there really is NO hospitality at this location. The TV was fixed on the wall and the only place you could see it was to sit at a computer table. If you were on the couch or in the bed good luck! My real issue was how stressful it was to check in after driving almost 5 hours to get there. After paying for the room up front in a nonrefundable situation, I was asked for my ID which I gave her and then expected to get my keys. But NO. The desk clerk wanted my CC for incidentals, and I did not have it on me, because...my room had already been paid. She had to call her manager who told her to tell me I had to leave $150 with the desk clerk who had already refused to give me a written receipt if in fact I could leave the deposit in lieu of the CC. After speaking with the GM I realized she had no idea that the information on the Expedia site made no mention of the CC required at check-in. She said she never speaks to them, and they are not in the country anyway!!!! This is what happens when people have no business being in management get promoted. The GM finally said I could leave a smaller deposit, so I did still no receipt. This morning the day clerk was not too happy to see me being clued in to the situation no doubt. Terrible."

"Parking was sketchy the lobby was filthy I booked the stay online for 60 but the deposit hold was 100 the place was so sketchy I asked for a refund but they would not so it was a waist of 60 dollars I chose to sleep at a truck stop in my car instead! And felt much safer. The staff was rude from the beginning there were pieces of the building falling off I’m not sure how this place is even in business! "

"Run, don’t walk away from this hotel. I’d rate it negative if i could. BED BUGS The hotel smells of stale food, it’s shabby. All of which could be dealt with for cheap accommodations. But they also have bed bugs. The hotel staff was not helpful, understanding or accommodating. They seem comfortable and unable to understand that bed bugs are a health risk and concern. They also will not refund you. Should you choose to risk it. If you are looking for a dirty, shabby, bed bug infested hotel, Days Inn SUNY is the hotel for you."

"We have stayed here in the past but place has gone down hill. Room had musty odors and tub had dirty ring around it. We arrived at 2:30 pm but clerk made us sit in lobby for 15 minutes before we were allowed to check in. I am aware check in is at 3 but never had to wait if I was a little early. Unacceptable. Breakfast was barely average. Small area with little to recommend. Overall stay was disappointing. "

"Staff was wonderful, rooms were clean and well appointed, and the location was perfect!"

"Everything was fine but I did not realize there was no fridge until after I bought things that needed one. "