ブランズ ハッチのプールのあるホテル

「The hotel was very poorly staffed throughout our stay. 75%+ of tables had dirty glasses / empty bottles that needed clearing. All draught options were off at the bar and we were charged 20% service for opening 2 bottles of beer. The spa was ok but very tired. The changing rooms had a lot of broken plastic worksurfaces. The pool itself was ok but had clearly had a rushed refurbishment with a poorly fitting pool liner. It all felt quite claustrophobic. The jacuzzi was way over-chlorined...

「It was great hotel. My family was very satisfied with this stay.Especialy the indoor pool. Kids were excited with it.」

「A Perfect Anniversary Getaway! We just returned from a wonderful stay here to celebrate our anniversary, and it couldn't have been more perfect. From the moment we arrived, the staff was incredibly friendly and welcoming, making us feel special right away. The entire hotel was spotlessly clean and beautifully maintained throughout our stay. A few highlights from our trip: -The Food: We had a fantastic dinner celebrating our special occasion—the meal was absolutely delicious and the service was...

「Georgina has been very helpful over the phone, when I said I wanted to request for early check in and Irene also helped us get a room quickly. It was very welcoming.」

「The only good thing was the pool steam and sauna facilities, everything else was poor and dangerous. 1) The bed had a sharp metal spring protruding out of it which was only realised when someone got injured from it. 2) The shower door was broken and nearly fell on my face. 3) There was no kitchen equipment (cutlery plates or other basic things). The listing falsely advertised that these would be present. 4) There was no kitchen soap but I guess we dont need it because they did not provide...