Find hotels near Bourne Hall Museum, Epsom from ￥10,354

"Pleasant and helpful staff. Beautiful property with well appointed, clean rooms. Convenient to Richmond station. Fantastic breakfast."

"As a single woman travelling alone, I rarely feel unsafe in a hotel, but unfortunately at this hotel I did and I never leave negative reviews. Upon arriving the reception area had a few Eastern European men ‘mooching’ about, there was nobody on reception to greet me, but knowing this is a check in remotely hotel that was fine, had it not been for the men hanging around the area. My room although clean had a horrible smell and the balcony door was unlocked. I had a terrible nights sleep, not just because the bed is so hard, but I woke at every noise thinking someone was entering the room. At 4:45am there was a few knocks on my door - I don’t know if this was a room mistake, but just added to my concern. There wasn’t any mention of having to pay for parking onsite, so was annoyed at having to pay £10 to park overnight- especially when in the morning I could see I could have parked outside the hotel for free. I have since read that this hotel is/was housing asylum seekers, so if you’re a lone woman travelling alone; I would avoid - equally if you don’t want to sleep on a rock hard bed avoid. "

"The same waitress as served us on 2 previous visits who is great with children requires a special mention "

"Great location, friendly and helpful staff. Clean and well planned rooms."

"Always a good stay in this hotel, friendly staff, food is good in restaurant l, parking is free, only negative for me was the steem room and hot tub were both closed. "

"Lovely hotel, beautifully decorated and warm and welcoming staff. Would love to stay here again."

"I messaged them early on the day of checkin to advise i would be late. Upon arriving they could not find my reservation and kept me waiting with no resolution at 2.30am just wanting to go to sleep I had to contact 24 hour guest support for them to find the reservation and eventually check me into my room but blame was placed on me by customer support saying that they couldn't guarantee a message was received as i booked through hotels.com and not them. I stopped in a motorway service to ensure I wasn't driving tired and then got blamed for their rubbish systems. Pretty disgusted"

"Best hotel in the area by a mile. Friendly staff (Jules on reception is a gem and Kuba on the bar makes a great Espresso Martini!). Breakfast is plentiful with great choices of hot and cold food. Rooms are lovely. Whenever we are in the area this is the only place we stay. Highly recommended. "

"Fab boutique hotel on the edge of Richmond. Great suites, fab facilities, a great bar and a hearty breakfast. "