ボーハムウッド のリゾート

「Title: Serious Security Incident and Disappointing Response I have stayed at many luxury hotels around the world, including in New York, Paris, Monaco, Cannes, Nice, Venice, Florence, and London. Unfortunately, my stay at The Royal Horseguards was the most distressing hotel experience of my international travels. During my stay, I returned to my room after dinner and discovered that the in-room safe had been damaged and cash stored inside was missing. My suitcase had also been damaged and...

「客室がロンドン市内より広めで、ベッドの寝心地が非常に素晴らしいです。昨年利用し、今回2回目でしたが、フロントの方々の対応もよく、また泊まりたいと思います。ありがとうございました！」

「まだチェックインの時間には早かったのですが、フロントの方がチェックインさせてくれました。」

「親切なスタッフが多い。」

「I stayed for 6 nights. The room I stayed in was small - almost completely occupied by a double bed. There was no storage space meaning I had to live out of my suitcase. The bathroom was good. On the first night I discovered that the bar light would not switch off which I blocked with towels as it was shining directly in my eyes when I lay in bed. I reported it to the staff the next morning but nothing was done by that evening. I complained again and while a member of staff tried to fix the...