All guestrooms at The Manor Elstree have comforts such as 24-hour room service, as well as amenities like free WiFi and safes. Guests reviews say good things about the clean rooms at the property.
This lovely old manor has so many original features. The decoration is a little tired but does not detract from the lovely hotel.
The beds were very comfortable.
The staff were all fantastic. The breakfast, though very tasty, was luke warm.
Mrs Kerry
2024 年 5 月に 1 泊滞在
10/10 (非常に良い)
John
2024 年 4 月 29 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
John
2024 年 4 月に 1 泊滞在
2/10 (非常に不満)
Azad
カップルで旅行
2024 年 4 月 21 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The manager Jason was very rude, terrible customer service. Rang the day before checking in to ensure what I read online was correct.
Don't google checking in time, it says 2pm but check in is 3pm.
Was promised a room with a balcony, which I didn't get.
The first thing I noticed when going into the room was a dirty throw blanket with stains on it at the foot of the bed.
As you could imagine this instantly gave me dirty feeling in the room.
The telephone to call reception didn't even work so I had to use my own Mobile phone to call them.
I understand it's a "vintage" style hotel, but it definitely needs renovating.
It has the smallest TV in the room so far away from the bed that it was pointless having it. Also the remote barely worked.
Needless to say, I did not stay the night. Upon checking out one of the staff members was actually quite nice and didn't charge for the bottle of water I ordered to the room. (Never been to a hotel that charged for still water except for this place)
Would I return? NO! I would have had better service and cleanliness in a B&B or even a travelodge!
Azad
2024 年 4 月に 1 泊滞在
8/10 (良い)
Nigel
2024 年 4 月 11 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Good parking free.
Nigel
2024 年 4 月に 2 泊滞在
10/10 (非常に良い)
Ivor
カップルで旅行
2024 年 3 月 12 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Situated in beautiful grounds and the property in good condition.
Sadly the stairs were very steep for old people like us but we understand that no lift could be installed, but we were forewarned about this and the hotel were very cooperative.
Ivor
2024 年 3 月に 2 泊滞在
10/10 (非常に良い)
Edward
2024 年 3 月 8 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The staff were very good made check in and out so stress free, I would book again