Bernkastel-Wittlich District Vacations & Trips from ￥164,616

Slightly older hotel, dark woods used throughout. Room was generally ok. Fridge is available, ironing board available from reception, bed and pillow were comfortable. Staff at bar and restaurant were helpful, foot options were good. However! I was not impressed with house keeping. They appeared not to want to replace the free water bottle in the room if just a little is left in the bottom of previous one OR if you have your own bottle of water in the room. Very strange. The room (308) had slight damp smell potentially from previous water leak in bathroom area.

Lovely hotel, location fine, parking easy. Decent bar area. Only criticism is the self check in desk is a bit inefficient. Had two staff who could have done the check in, in seconds, stood there watching us fumble around. Self check in should exist for when staff aren’t around (late arrivals) or away from the mann check in desk to make more “slots available” during peak times. Having 3 computers and 2 staff telling people how to use the computers and not able to check you in on their own computer is just silly. We also had to queue to check out to get parking validated, which seems like something a computer system you had to use to pay for parking could have done during check in… didn’t ruin the stay but several of our party commented on how woefully inefficient the existing process is.

Very nice hotel . Room was spacious , breakfast was delicious and staff very attentive . Only a short walk from main station and old town

Good hotel for the price, staff is understanding and generous!