「I booked this place because it had a dependable shuttle and good reviews on breakfast and it delivered. I didn't stay in the hotel to utilize the pool and the jacuzzi.I was visiting for something specific and didn't stay too much at the hotel, but to sleep.
My room was clean, spacious, and it was pretty quiet.I can't lie, I didn't hear any of my neighbors at al when I was in the room at nighttime. So for the price and what I actually booked it for, perfect.
The staff was accommodating very kind,...
「The shuttle bus to ORD does not pick up the passengers correctly, and the information is not shared between the hotel and the service company.
The front desk staff at the hotel is not always the same.
Some are polite and some are clumsy.
The reason why some are polite and others are clumsy is because they are not thoroughly trained.
For example, on the first and second days, the front desk staff gave us two complimentary bottles of water each, but on the third day, the staff member in charge...
「This is new, clean, and comfortable hotel. Hotel’s staff are friendly and welcoming. Just one thing is disappointed “water pressure of a shower in bathroom was low for us”.」
「The location and surrounding environment were excellent, making for a veåry comfortable stay. The only minor concern was that the in-room TV advertised breakfast service, but upon inquiry at the front desk, I learned it was not actually provided. However, this was a minor point, and I would definitely stay here again.」
